The service is good. The lady at the counter provides the information needed and also some recommended place to go .

Easy to use. The rate is good.

Throughout the whole renting procedure it was good. However, maybe work on the refund process. I rented a car for initially seven days. Something came up and I only needed it for five days. The last two days I basically ate the costs.

Friendly staff great service car ready. Didn't give 10 stars for two reasons. Have the way deposit is handled I'll have to wait 4-6 weeks for it to be refunded? It's a credit card, why is that so long? Also dropoff location was very unclear. Email said in airport but it's actually the taxi area adjacent to airport, different entrance from the street. No rental return signs at Chiang Mai, and I wish Chic had explained that. To be fair we rented in Chiang Rai do perhaps the staff there didn't know. But it should be in the email.

I was charged THB 535 for late pick up the car due to flight delay... and it was not stated in the booking condition.

friendly and helpful staff, easy communication