A bit disappointed because i was only given 2 bars of petrol.

N.Abdullah

Malaysia

Reviewed: Mon, Dec 9, 2019

About EPTA: 5.7 /10

In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.

About QEEQ: 7.0 /10

Booking platform was fine.

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Economy | Perodua Axia or similar

1 days rental

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

Elvira Kitto

Malaysia

1 days rental

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Thu, May 31, 2018

About EPTA: 10.0 /10

Pickup was quick, the service attitude was great, and the explanations were detailed. Despite a two-hour delay due to a heavy storm at the airport, communication was pleasant.

K.TAN

Malaysia

1 days rental

Compact | Toyota Vios or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Mon, Dec 30, 2019

About EPTA: 8.0 /10

Would have been good if they had given us upfront notice on the pick up location. We spent some time asking around before we found the location.

About QEEQ: 8.0 /10

Pretty easy to book.

Khan

Malaysia

1 days rental

Mini Van | Toyota Innova or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Thu, Jul 18, 2019

“Poor experience. Felt I was mis sold the car hire and was then blackmailed into ‘upgrading’”

About EPTA: 5.3 /10

Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.