10/10 will use it again

The pickup and dropoff process was quite fast. The vehicle was a bit old, but the interior was fairly clean. The customer service was very attentive, providing lots of guides on how to park and drive.

Standard expectations. Nothing special w the car. Everything was okay except the weird 6 level petrol tank rule. Full tank was 8 level. Usually rental car will provide you full tank and in return you do the same. I had to calculate and try to figure out how much petrol to put in to get to 6level of petrol. Ended up gifting extra 25%, returned the car w full tank because it just too much work to go figure out. It’s such a silly thing but so inconvenient. Enjoy the charity petrol.

Car was not new, but it was serviceable. Process was not difficult at airport but not made crystal clear beforehand.

Everything was good except that the car was supposed to be for 7+luggage. There is no way to fit the luggage into the tiny space at the back. Luckily there were only 6 if us. We used one of the seats for luggage.

Service was good.

Some directions at the airport to pickup point for arriving clients is needed. Had to get the airport concierge to call the company on our behalf however they came promptly