They did not provide timely feedback during the process! There was information asymmetry, and they did not follow up on the matter completely! They only called twice to inquire about the situation during the process!
The customer service was very good, with no waiting time. However, the car's condition was poor. The front right tire was deflated. I wanted to inflate it, but the inflating valve was fixed, making it impossible to inflate the tire, which increased the risk. Such cars should not be rented out.
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Customer Service
Use the car around dunedin and invercargill. Drove well. No trouble
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