The service is okay, but there's no Chinese service. Fortunately, I understand some English; otherwise, it would have been impossible to manage. The main issue is the rental policy, which feels like a bully contract. Initially, I booked to pick up the car in Chiang Mai and drop it off in Bangkok, so there was an extra fee for returning the car to a different location. Due to a change in plans, I switched to picking up and dropping off at the same location in Chiang Mai, but despite multiple attempts, the extra fee wasn't refunded. I find this unreasonable!

Communication was difficult

I rent the Toyota yaris however I received the equivalent one which is Nissan amera. Personally I think it was fine if you just drive it in downtown but I went to mountain so it was a little bit struggle however overall was good.

Raelly easy to make a process of rental a car and also good price

I booked a Nissan Armada but was given a Toyota Fortuner. How can they are in the same class! Dents and scratches were found on the car body.

Easy to use and coupons are good for car rental.

Not much to say, not a single problem with the car. Great experience! The only difficulty we went trough was the language. Sometimes it was difficult to understand each other during the pick-up process