Excellent service. I initially booked a Ford Focus, but since the trunk of a compact car couldn't fit three suitcases, the staff proactively offered a free upgrade to a Peugeot 2008 SUV. It's the latest 2024 model with advanced smart features and great fuel efficiency. Very satisfied.
The rental company said they would refund the deposit of 500 pounds after I returned the car, but I received a charge instead. It has been returned, but no refund yet. The customer service of Zuzuche said they would check for me. It's a very bad experience. Now I have to constantly monitor my £500. It's so frustrating and unreliable.
The people working were very good. Especially the guy on the return. Quick, efficient, polite.
Will aim to rent with these guys again
About QEEQ:10.0/10
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