Overall, it was efficient. However, they did try to upsell at pickup. I booked a Mercedes but was told I needed to pay extra for an upgrade, otherwise I'd get an Audi. They also repeatedly mentioned insurance and fuel. To get the car quicker, I agreed to their fuel option.

Does not aggressively upsell extra insurance

The whole process was easy and efficient. It was easier than I’ve done before in Spain

Easy to use platform with everything clearly explained

The vehicle had a number of items which needed to be taken care of: Computer kept alarming us that the Oil Fuel was filled too much Midway we were warned to add more AdBlue (refunded by Alamo) After the first use we were warned to top up the wiper fluid. Apart from that, Alamo service was very great and supportive

Always love ERC.

The car smelled bad after being in the sun. Like smoke. After a few days into the trip, the brakes started squeeking. They worked, but squeely.

Would be good to highlight for americans that it is shift or automatic.