A surprising sting in the tail

Dom

United Kingdom

Reviewed: Mon, Mar 9, 2020

About Easirent: 6.3 /10

The car was good - a Skoda estate. My issue was the £55 they automatically charged for processing (in effect passing on) an erroneous car parking fee. Not happy about this - I guess read the small print; it was I’m sure in there. It’s a bit of trek by shuttle bus to the back of the crown plaza hotel in Crawley- show the driver your booking to waiver the bus charge. They are infrequent- 2 / hour - so check times. Don’t forget you need a *credit* card with your address matching your drivers licence and £1500 to be blocked out, or you will get royally screwed for insurance charges. Good luck!

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Easirent Gatwick Airport

Mallorca

United Kingdom

1 days rental

Intermediate | Kia Optima or similar

Reviewed: Wed, Sep 25, 2019

“Cheap car hire from Gatwick”

About Easirent: 8.0 /10

They only had a nine seater minibus for me when I’d booked a medium sized car but luckily one was returned late so I didn’t have to drive around London in a minibus! Counter staff were good and I enjoyed driving the Renault Captur. Rental was cheap but Easirent was hard to find and you need to allow an hour to get there from Gatwick Airport. I’d use them again now that I know where they are and how to get there!

About QEEQ: 8.0 /10

Never use anyone else for your car hire booking!

P.Beddy

United Kingdom

1 days rental

Full Size Van | Seat Alhambra or similar

Reviewed: Fri, Sep 13, 2019

About Easirent: 6.3 /10

I had 2 people with limited mobility travelling with me. The car was supposed to be ready from 3pm, and it was 4.50pm when it was ready. 10 minutes for it to be ready became 1 hour. Car was waiting to be cleaned, while other cars that were not waiting for rental were being cleaned. Staff had no interest in expediting the cleaning of the car until I eventually lost my patience. A very bad customer service experience.

S.Belkin

United Kingdom

1 days rental

Compact | Ford Focus or similar

Reviewed: Tue, Aug 27, 2019

“Nice and Smooth!”

About Easirent: 10.0 /10

Good service and conveniently based near hotel.

About QEEQ: 10.0 /10

nice and fast booking

m.fletcher

United Kingdom

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Wed, Jul 24, 2019

“Driven, but dissapointing.”

About Easirent: 7.3 /10

The car had a wheel hubcap missing, dents, chip marks in the paint all around the vehicle and was not as expected. The clutch biting point on this car was at the very top of the pedal and it did not drive as expected.

About QEEQ: 7.0 /10

The shuttle service from Gatwick runs only every 30mins. We had to get a Bus service each time and never got the hotel/rental shuttle as we expected. This location is some miles from Gatwick, more than expected.

Charles

United Kingdom

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Thu, May 30, 2019

“Nightmare!”

About Easirent: 2.0 /10

I got a confirmation that I had my hire car. Then called them after my flight and they said they had no cars. I had to call my brokers. It was a nightmare.

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A surprising sting in the tail

Relevant Reviews on Easirent Gatwick Airport

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