Very good experience, the entire rental process went smoothly. During the trip, the plastic underbody panel came loose, so we drove back to the rental location. The staff, a guy from Northeast China, immediately lifted the car and fixed it without questioning whether it was our fault. It was absolutely fantastic!
This rental company specifically targets Chinese customers. It's a bit far from Queenstown Airport. They first took me to their office and gave me a car that was supposedly brought from elsewhere. The car had severe wear and tear on the rear. Then the staff took me for a few rounds and told me I wasn't familiar with the roundabouts and suggested I pay NZD 40 for a 20-minute training session. When I refused, they didn't give me the car and didn't issue a refund either. Because their office is in a remote area far from the airport, and there were no taxis available, I had to pay an equivalent Uber fare of NZD 20 to get back to my hotel. When I complained to the rental platform, they couldn't resolve the issue or refund me either. Just a reminder, I've been driving for over ten years. Yet they refused to give me the car claiming I wasn't familiar with roundabouts. Being in an unfamiliar foreign place, I got scammed by this rental company.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on A Rentals A Rentals NZ (Queenstown)
Reg Moses
-
-
-
-
View more >Flora Bess
-
-
-
-
View more >Horace Kennedy
-
-
-
-
View more >Julian Kennedy
-
-
-
-
View more >Rudolf Sophia
-
-
-
-
View more >