CAR RENTAL REVIEWS ON U-SAVE IN LONDON

Overall good, but shuttle bus to the airport is irregular and took longer than expected. Allow an hour for wait and travel time

They tried to upsell insurance services. There’s a strict mileage limit, but fortunately the staff was lenient during the car exchange and didn’t charge extra fees.

Very satisfied

I went to the car rental office after 1 hour of the appointment time. They let me wait almost an hour due to the car is just washing. They also don't have the model I booked (Mercedes-Benz Vito, 9 seats, automatic), so they offer the Renault traffic L2 minibus (9 seats, automatic and large space for the luggage)

they didn't accept Taiwan driving licence, but didn't mentioned during booking after changed driver to complete booking, they requested to us to perchase new insurance

didn't mention Taiwan driving licence not accepted

Overall, it was pretty good. They will recommend insurance, but will not insist if you refuse. The deposit of £1500 takes 7 days to be refunded. The actual rental car was a Peugeot, and the interior space was quite large.

Really good people. Will hire from them again

Super easy love the app and helpful notifications.

Messed up booking, but counter staff came through.... Took time nonetheless. Surprised (and somewhat mortified) to arrive at Greenmotion - obvs rebranded on App. Actually staff good this time (previously nightmare - fictitious damage - obvs. common as 3rd party insurance exclude them) anyways this time ok. Gave me 1/2 tank of free fuel for the delay.

The staff were nice from pickup to drop-off. However, signing the agreement via email was a bit inconvenient.

Very enthusiastic service, extremely satisfied.