“Do remember to bring the mobile phone that can access mobile and internet service with you”
About Sea Safari:5.0/10
they said it will have a guy holding the name card just outside of the arrival hall, PLEASE do remember to have a phone number in malaysia, or at least have a wifi or using their SIM card there, and get contact by using whatsapp or something like that.
it was a terrible experience that i gave them the flight number and when I go out, no one there, try to find anybody looks like picking up customer, but no use.
need to contact them by phone, and they did come to the airport,but stay outside of it, if just sending whatsapp might cause you a lot of time, but if you don't have a phone, this is the only way you can do, unless you don't need the car.
About QEEQ:10.0/10
hope that the detail shown in your confirmation are correct, as I didn't see anybody waiting for me outside with a name card.
I found out that the car involved in a car accident before, and the engine warning light on the dashboard was constantly turned ON.
I was so worried that the car may break down somewhere during the trip, but it didn't. I contacted Sea Safari, and they claimed and assured me that they have the car sent to check and maintenance periodically, and there is nothing to worry.
All 4 tyres is lack of air. When driving to Berjaya hotel through the hill road, I experienced some minor sliding at the corner. It's dangerous. Afterwards, find out all the 4 tyres is ~100psi air pressure. Sea safari should ensure the tyres are in sufficient air before hand over to customer.
Everything was good except that the car was supposed to be for 7+luggage. There is no way to fit the luggage into the tiny space at the back. Luckily there were only 6 if us. We used one of the seats for luggage.
“Car was in good condition and the car hire company easy to use”
About Sea Safari:8.0/10
Some directions at the airport to pickup point for arriving clients is needed. Had to get the airport concierge to call the company on our behalf however they came promptly
The car condition could have been better and not really up to my expectation. Especially on the rear tyres are actually quite bold and can be dangerous to drive on a rainy days. I only noticed it on the 2nd day after I pick up the car. The rental company should do a check on the car before renting it out. This could caused accident if it is not properly checked.
Arrangement by Sea Safari was good but can be improved with better co-ordination with Easyrentcars regarding instructions for the pick up from the airport.
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