RENTSCAPE CAR RENTAL REVIEWS

The Rentscape team were fantastic - no could not fault them - they were really helpful and a fantastic team

予想以上に良い車でしたが、出発したのは1時間後でした。

Poor

The Rentscape agent was kind, welcoming, and made an effort to get us a vehicle 30 minutes before our appointed time. Good marks! The agency does not accept American Express which caused us some consternation as we used this card to book on Qeeq and Amex Assurance covers rental cars in France. the vhecile was not a recent year Audi and lacked some basic "mobile pairing" features. It also was not spotless. Rentscape should update it's fleet, accept American Express and be very attentive to exterior car cleanliness.

I find Qeeq optimal. I was nervous that such a turn key solution would work. But it was seamlessly accepted. Bravo Qeeq Com. I have shared our positive experience with others!

Extremely satisfied!

I felt deceived. I booked a BMW 3 Series, but when picking up the car, I was informed it was unavailable. They offered me a compact Nissan SUV instead, claiming it was larger than the BMW and there would be no additional charge. The Nissan was too old, so I negotiated to get a Golf, which looked acceptable on the outside but had 110,000 km mileage and a dirty interior. There were strange noises from the steering and brakes, and the car would noticeably shake at speeds over 130 km/h. They charged a high deposit of 2500 euros, and I was worried I wouldn't get it back. The only good part was the quick and smooth return process for the deposit. I won't be tempted by their cheap prices again; you get what you pay for.

Équipe très courtoise

Davantage d options lors de la réservation

The service attitude was mediocre, the car was old. I rented a large car but was downgraded to a compact one without a refund for the price difference.

Primera vez con Rentacape y repetiremos. Todo muy bien. El precio, las condiciones. El personal de mostrador muy eficiente. Por poner un pero, la oficina es la penúltima desde el aeropuerto, o sea, hay que andar más trecho.

Satisfechos con el sitio de reservas. Fácil y rápido.

Three days after returning the car, there were two unexplained charges of over 60 euros each. The Zuzuche customer service has been saying they're contacting the store, but I still haven't received a response.

The car was perfect for the purpose of my booking … moving things around. Even though it was damaged when I picked it up but the staff member took a video and acknowledged all the little defaults. The staff is always very pleasant and professional.

Unexplained large charges

Very satisfied

Impossible de rendre le véhicule hors des heures d’ouverture

Very friendly staff. They gave me some spiel about roadside assistance and cleaning charges and tried to get me to pre-pay in case needed at a discount. Made me worry that they'd be sticklers but when I dropped the car off, they didn't make much of a fuss. All round good service.

At first I was not happy when I realised i had to take a navette but the overall experience turned out to be very good helped by a very friendly ,efficient and professional customer service.

Overall impression is good

Car was a Peugeot 108 - shuttle from the airport is easy to find and quick

The car was in poor condition and the deposit was too high.