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+81 3-4578-4029
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6195870318
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6195870318
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CAR RENTAL REVIEWS ON ALAMO IN CALGARY

Average rating on Alamo in Calgary: 9.0 /10

Maggie Barnard

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Reviewed: Wed, Jul 3, 2019
“Banff National Park”
About Alamo: 10.0 /10
Simple and fast
About QEEQ: 10.0 /10

T.Slater

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Medium SUV | Ford Escape or similar
Reviewed: Wed, Jul 17, 2019
“Easy and seamless.”
About Alamo: 10.0 /10
Dealt with quickly and efficiently at the counter. Lighting in the car pick-up area makes the pre-checkout inspection a little difficult.
About QEEQ: 10.0 /10
No issues, easy and seamless.

Warner Sassoon

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Reviewed: Wed, Jul 10, 2019
About Alamo: 2.0 /10
Poor service

Leila Tommy

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Reviewed: Wed, Feb 6, 2019
“Calgary - Rocky Mountains - Calgary”
About Alamo: 10.0 /10
Very good
About QEEQ: 10.0 /10

Mabel Fielding

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Reviewed: Tue, Oct 9, 2018
About Alamo: 6.0 /10
The wait was too long, and there were errors

Wordsworth Alcott

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Reviewed: Tue, Oct 30, 2018
About Alamo: 10.0 /10
Great attitude, not crowded

Hunter Pollitt

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Reviewed: Tue, Oct 16, 2018
About Alamo: 2.0 /10
The staff at the Calgary airport counter kept pushing for an upgrade. When I refused, they looked visibly displeased. While I was picking up the car, one of them sarcastically told a colleague, 'I suggested they upgrade, but they didn't want to. I really don't like this car.' The colleague responded with equal disdain, 'I don't like it either.' Additionally, during the return, I inspected the car with the staff and reminded him that I had rented a GPS and placed it on the steering wheel. He said everything was fine and didn’t verify the charges with me; he just asked if I was paying with a credit card (which was already authorized during pickup). He confirmed there were no issues with the car, so I agreed to the payment immediately. To my surprise, I later found an 'equipment replacement' charge on the receipt after I reached the boarding gate. I reported it to the rental car customer service right away, but Alamo never responded. When I called Alamo's customer service today, they said the GPS was missing and kept telling me they would escalate my issue. It's been two weeks now. Do I need to record the entire return process to protect myself? How can they simply decide the GPS is missing? The inspection staff charged me for it immediately. Are they taking advantage of foreign travelers? The rental contract included airport construction fees and taxes, but these were also overcharged ... what a hassle.
About QEEQ: 10.0 /10

Dana Haywood

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Reviewed: Tue, Nov 20, 2018
About Alamo: 2.0 /10
Very dissatisfied. Without informing me, a fee was suddenly charged after 3 days, claiming the fuel tank was not full, even though it was only one bar short. Charged over 170 CAD which is very unreasonable. Poor user experience. The car was not the one I selected; each car has a different price. I specifically wanted an American car but got a Korean one. How is the price difference calculated? Seems suspicious.

Iris Gallup

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Reviewed: Tue, Jul 2, 2019
“Calgary-Canmore-Banff-Lake Louise-Field-Icefields Parkway-Jasper”
About Alamo: 10.0 /10
Picked up the car at 8 AM. The Calgary airport branch wasn't busy, no queues, paperwork was processed quickly without pushing any insurance. Very satisfied.
About QEEQ: 10.0 /10

Stan Saroyan

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Reviewed: Thu, Oct 25, 2018
“Banff”
About Alamo: 4.0 /10
The rental differed from expectations

Faithe Finger

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Reviewed: Thu, Oct 11, 2018
About Alamo: 2.0 /10
Charged an extra 500 CAD after returning the car, no reason given so far.

Truman Colclough

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Reviewed: Sun, May 12, 2019
About Alamo: 6.0 /10
The car pick-up was quite good. They knew we had already purchased insurance and did not push us to buy more. However, during the drop-off, we were in a hurry to catch a flight and did not check carefully, resulting in an extra charge of around 10 Canadian dollars.

Barret Sander

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Reviewed: Sat, Oct 27, 2018
About Alamo: 2.0 /10
On the day of pickup, I found out the fuel gauge was below F when I was leaving the gate. I immediately complained to the staff at the gate, but they said the tank was full. Since it was my first time renting a car, I believed them, thinking there was a problem with the gauge. Driving from Calgary to Banff, a distance of over a hundred kilometers, I had to add 18.452 liters of fuel. From Banff to Jasper, a distance of over three hundred kilometers, I only needed 20.797 liters. Just an additional 2.345 liters could cover 200 kilometers. I only drove a total of 1115 kilometers during the entire trip. Can ZuZuChe provide an explanation?

Edward Francis

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Reviewed: Sat, Oct 27, 2018
“Calgary-Banff-Yoho-Banff-Jasper-Calgary”
About Alamo: 10.0 /10
Big thumbs up for QEEQ's customer service!
About QEEQ: 10.0 /10

Edith Henry

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Reviewed: Sat, Oct 13, 2018
“Calgary-Banff National Park-Jasper National Park-Yoho National Park-Calgary”
About Alamo: 10.0 /10
No queue

Rosemary Godwin

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Reviewed: Sat, Nov 3, 2018
“Calgary-Banff-Jasper-Calgary”
About Alamo: 6.0 /10
I originally booked the most expensive full-size Jeep, but was given a Chevrolet Equinox instead. I thought they were the same class so I didn't mind. After returning home, I found out that the Chevrolet Equinox sells for only a bit over ten thousand dollars domestically. If I had known, I would have booked a much cheaper small-sized SUV!

Grover Gabriel

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Reviewed: Sat, Jun 29, 2019
“Calgary International Airport→Calgary→Banff National Park→Yoho National Park→Calgary Airport”
About Alamo: 10.0 /10
Our trip to Canada and the USA included 14 days of car rental, 7 days in Vancouver and 7 days in Calgary. The 7-day Vancouver car rental review has already been completed and submitted to QEEQ. The Calgary rental experience was smoother and more proficient due to the prior practice in Vancouver. Remarkably, ALAMO only charged CAD 204 for the 7-day rental in Calgary and waived the deposit, showcasing their generosity. Of course, we remained diligent in safe driving and strictly adhered to traffic regulations to return the car in perfect condition and honor ALAMO's trust and friendliness.
About QEEQ: 10.0 /10

J.Cabrera

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Medium SUV | Ford Escape or similar
Reviewed: Sat, Jan 12, 2019
“Alamo was great but Easyretcars have a terrible customer support.”
About Alamo: 8.0 /10
The counter staff was very helpful in all aspects of the rental.

Elsie Agnes

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Reviewed: Fri, Nov 9, 2018
“Calgary--Banff National Park--Columbia Icefield--Jasper National Park--Yoho National Park--Calgary”
About Alamo: 8.0 /10
Very convenient, but we had to wait a long time to get the car. People who arrived later than us got their cars first. We were constantly asked to wait with no explanation.
About QEEQ: 10.0 /10

Vic Tobias

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Reviewed: Fri, Jul 19, 2019
“Calgary, Banff National Park, Jasper National Park, Return to Calgary”
About Alamo: 10.0 /10
It was quite convenient to reach the rental point, and the procedures were relatively simple.

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