CAR RENTAL REVIEWS ON ALAMO IN ANCHORAGE

Reasonable waiting time

This company offers good value for money, so there are often more people renting from them, naturally leading to queues.

This is the third time I've rented from this company. Every experience has been very good. The only downside is that there are too many customers, so the queue time is a bit long.

Very satisfied

With the first car Nissan Sentra, great car, I've got a flat tyre. I returned the car myself to the drop off point, and asked for another car. That lasted (because of the manager) quite a long time. The other car was much smaller (Ford Focus) than the Sentra, and I had to sign again some papers despite it was the same contract. I think that process can run more smoothier and friendlier for your customers

Overall we had a very good experience. I have included the time to check the vehicle before leaving in the time spent on pick up. We would use Alamo again.

The whole process worked well.

I've rented cars countless times for international travel and have chosen many rental companies, but this is the first time I've encountered such a terrible one! The car's Bluetooth couldn't connect to my phone, and the service attitude was extremely bad! I will never choose this company again in my life!! As an honest and conscientious traveler, I strongly advise everyone to be cautious! Don't choose this small rental company just because it’s cheap; you might think you're saving money, but the losses you face when returning the car will far exceed what you think you saved... They make money by charging penalties and fines! A total scam! Choose another company, please!

Only one person was handling rentals before 10 PM.

Like: pickup and drop off point within vicinity of airport, the entire process of picking up and dropping off were hassel free
Dislike: nil

Very satisfied

Pick-up and drop-off were very convenient, and the car was brand new.

Excellent!

Like: We were given a brand new car. The car was fuel efficient and easy to drive. We collected from one airport and dropped off at another airport. Suited our busy itinerary.
Dislike: Nothing to complain about

Very good

Very good

All was generally good

All was generally good

Very satisfied

The staff carefully verifies the documents and particularly checks the driver's insurance status, showing responsibility for the customer's safety. They do not force you to buy unnecessary insurance. Complimentary and

Overall, it's okay

Car had not been checked before collection - on 2nd day of rental the engine warning light came on and on my inspection the engine coolant level was very low so had to purchase coolant to fill up the reservoir! Alamo staff knew nothing about the "$1" deposit scheme and it took a long time to convince them they should not take the full Alamo deposit! Car was OK but older than I would have expected and was quite tatty.

Booking process was OK - price drop didn't find any savings!