Dollar was hard to find and you actually had to go to the Hertz desk - there was a small Dollar sign which I missed when I was first looking around.
I queued for 45 minutes.
The lady at the desk was dismissive and quite rude. When I questioned the insurance policy she looked annoyed an tutted at me. She couldn’t answer my query nor did she try.
I was left to go and find the car, inspect it by myself.
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P.Venables
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