Car is extremely new with only <1600km mileage. Pick up and drop off are effortless. Service is helpful and detailed in explaining what happened should we encounter accident or require road assistance, and on receiving traffic offences. There is no upsell on any insurance package.
Longer wait on collection than expected but there were two customers to be dealt with prior to me. Vehicle had a couple of scratches but nothing significant and had sand on the floor mats, again not significant.
About QEEQ:10.0/10
Very easy, I had confidence that the booking was good.
“Awesome experience from booking till pickup/return”
About IWS:10.0/10
It was a simple process to collect the car at taoyuan Taipei international airport. Just call the given number and a shuttle van picked us up and straight to the collection point which is near to the airport. Vice versa for car return. Car was new and in clean condition. Oh yes, there was a further discount on rental price just before car collection. Small but sweet gesture from qeeq.com.
The car is new and clean. We are the second driver to drive this Honda Fit. It’s hybrid, very fuel efficient and drive very well. Highly recommended this vendor.
About QEEQ:10.0/10
Booking was easy and help is easy available via WhatsApp which is convenient. Highly recommended!
I rented a car for a week and the experience was very good. Friendly staff with active communication in English on Whatsapp. Hence, their service is even better than most companies back in Europe.
The rented car was the same type I booked and all of the required information was told by the pick-up. The company is trustworthy with good prices. Just keep in mind that you have to pay the highway / freeway toll in cash while returning your car.
Highly recommended!
About QEEQ:10.0/10
Very clear and handy information like the price and additional costs. Reliable with good information reminders.
Rented a Honda Fit and car condition was excellent. Service is good. It's abit squeezy for 3 adults + 1 kid though.
They even made a small booklet for 1st timer to explain the driving and parking rules in Taiwan (e.g never park along red line), to me, that was very very useful reference. Counter staff is also very helpful to go through once more about the rules in the booklet.
Car return is also very efficiently done.
The rental process is very pleasant!
About QEEQ:10.0/10
Encountered a problem during collection as the number to call (+886-3-3862555) doesn't work, always goes to a voicemail. Was stranded in the airport for a while.
Luckily the Taoyuan airport information counter staff has a list of phone numbers and managed to locate the rental company (They found IWS via the phone number instead of QEEQ). And gave me a different toll-free number that WORKS!
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Glenn Morse
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