11 Car Rental Brands at Cairo Airport (CAI)

Reviewed: December 19, 2024

All ok

Reviewed: April 27, 2024

The pick-up and drop-off process was generally alright, but during the return, I was told that the car I rented was involved in violations, leading to its registration being suspended for 6 months and a $400 fine. However, no specific time, place, or reason for the violations were provided, making it feel like extortion. I followed all the rules, got no tickets, and committed no violations. Please investigate thoroughly to avoid wrongful penalties.

Reviewed: October 14, 2023

Arrived at the site around 7, repeatedly urged them, but it wasn't until around 10 that they took us to inspect the car. The fuel gauge was broken, there were multiple scratches on the exterior, and the interior was messy. They claimed they had upgraded us. For safety reasons, we refused to accept the car. After several rounds of negotiations, they finally agreed to reassign a vehicle. By the time the new car arrived, it was already midnight. Exhausted from a long flight, we had to hastily check the car and drive to the hotel. The next day, we found the interior was extremely dirty, and the body was covered in scratches. This was the worst car rental experience I've ever had. From the staff's attitude to the quality of the vehicle.

Reviewed: August 13, 2023

The staff kept asking for tips, which was very frustrating. Even after giving some, they complained it wasn’t enough and were very demanding. It was quite annoying, so I firmly refused.

Reviewed: July 31, 2022

J'ai recu un upgrade

Reviewed: December 18, 2024

نعم هذه الشركة لا يوجد عندها مكتب سيارات بالمطار يأتي الموظف لاستقبالكم بالمطار والتواصل معك بالجوال وقد تجده وقد لا تجده وايضا الاحظ عليه محاولت أخفاء عيوب السيارة لتحاسب عليها ما لم تنتبه له

Reviewed: June 13, 2024

The deposit refund is too slow, they said it would take 45 days.

Reviewed: March 26, 2024

Overall very satisfied, great value for money.

Reviewed: February 19, 2024

There was no sign for pickup at the airport. I had to call and wait for half an hour before they showed up!

Reviewed: December 22, 2023

The entire experience was very bad. If you need to rent a car in Cairo, be extremely cautious with this company. The fee calculation was confusing, and it was unclear if the issue was with the car rental company or the platform. At pickup, the staff claimed they had not received the rental payment and requested to charge the card again, along with a $2000 deposit. This resulted in us double-paying both the car rental company and the platform. Additionally, the staff aggressively promoted a $500 insurance and stated they were unaware of the insurance we purchased through the platform.

Reviewed: April 27, 2024

Pretty good

Reviewed: February 18, 2024

This car rental company is a complete scam! When we returned the car, they tried to blame us for old scratches on the left front light (which is one of the most expensive parts to repair). Thankfully, we recorded a video of the car from all angles when we picked it up. The company couldn't pin the damage on us. Since they failed to extort us for damages and saw that we were rushing to catch a ride back to the city, it suddenly started raining as night fell. The company then generously offered to call a car for us. We agreed, and they called a friend's unlicensed cab. The agreed fare was double the price of an Uber. The car rental staff assured us it was for safety. Once in the car, their burly friend demanded higher fare on the expressway, threatening to kick us out if we didn't pay. For our safety, we had no choice but to pay three times the Uber price. Overall, it was a harrowing experience. Personal safety is paramount, and this car rental company recklessly endangered its customers for a bit of profit. I sincerely urge everyone to blacklist this rental company! Next time, we'll go with a reputable company like Sixt.

Reviewed: April 22, 2024

Very satisfied

Reviewed: January 31, 2024

Excellent service, no hard sell on insurance, drop-off at the departure level.

Reviewed: January 10, 2024

Egypt car rental has many pitfalls

Reviewed: January 10, 2024

The rental staff in Egypt were trying to rip me off in every way.

Reviewed: March 14, 2021

All ok

Reviewed: January 28, 2024

Very satisfied

Reviewed: April 28, 2022

I was expecting newer car I had car with unserviceable boot and damage body I picked up the car 2:30 in the morning and couldn't see the body. Thanks god I bought full cover insurance otherwise I would have to pay total repair. Really the car body was just a damage

Reviewed: October 17, 2019

I booked for a Group B Car and got even a much better car as an upgrade. However, the car was a little bit old. Budget staff were very helpful.

Reviewed: October 2, 2019

They upgraded my my reservation for Volvo S40, after I received the car & while driving I noticed that the wheels have problems, I went to a gas station in order to adjust the wheels, then I called them to inform with the problem he told me that he will call the maintenance manager in order to call me, I didn’t receive any calls from anyone then, in the the next day I noticed the same problem while I was traveling to a resort which is 120 kilometers far from Cairo, I went to a gas station to adjust the wheels as well, when I returned back ( after 2 days) I called them and asked them to replace the car as it has a problem in the wheels, they told me no worries then while I was driving on the ring Road (high way) suddenly I found the wheel smashed on the road, thanks god me and my family survived & the car as well except for the wheel, then after I called them back to inform them by what happened they sent another car to me to replace the old which was much more better than the old, I was surprised by a call from the manager telling me that they will fix the wheels and discount the cost from me!!!!

Reviewed: June 20, 2019

It was 2015 volvo car I am sure it was not properly maintained.I think I will not rent a car from there

Reviewed: December 31, 2023

Hidden fees

Reviewed: November 30, 2021

A small dent costs me 200 dollars however there were many other dents in the same area. I attached a picture to show how many dents in the same area

Reviewed: August 20, 2019

very professional and fast services. the only thing I wish to be able to have someone to take the car from my location and not to have to drop it off back to the airport., but any way the drop off process didn't take more than 10 min.

Reviewed: June 23, 2019

My booking was for Kia Ceratopsian but the available car was Nissan Sentra. I purchased insurance but the reception counter offer me an insurance and they don’t have full information about my booking.

Reviewed: May 25, 2019

Brand new vehicle!! Vehicle was switched after 4 weeks for its first service and was replaced with another Brand New vehicle of the same model and colour. Amazing!