36 Car Rental Brands at Malta International Airport (MLA)

Reviewed: July 30, 2024

Highly satisfied with the car rental process. Picking up and returning the car were smooth, but there is an additional airport parking fee. Initially, I booked a Citroën, but they gave me a Hyundai of the same class instead. The Hyundai was not up to expectations - it felt underpowered, and the driver assistance features couldn't be turned off. Although it was a new car, it didn't feel very good. The rental company charged a deposit as a transaction, not a pre-authorization, and it took a month for it to be canceled. I was quite worried during that period.

Reviewed: July 28, 2024

Pretty good

Reviewed: February 16, 2024

Overall satisfied, but was charged a 10 EUR location fee when picking up the car.

Reviewed: October 9, 2023

I booked a car twice in Malta, and the car I reserved online was not available, misleading me. The same model of car was too small to fit two pieces of luggage. I had to pay an additional 90 euros to upgrade to a car with a larger trunk. Please ensure that unavailable models are not listed to avoid misleading customers!

Reviewed: June 7, 2022

I received a brand new car which was fabulous

Reviewed: July 4, 2024

It's okay.

Reviewed: March 18, 2024

This company doesn't require any additional payments at the store and doesn't push insurance. Very good.

Reviewed: January 18, 2024

Car had a faulty indicator from the beginning of the hire - only noticed when we were on the road, and the counter closed when we left. Car was also displaying the warning spanner sign - service 600km overdue. Not really what you want from a rental car. It also had a very poor 1st and 2nd gear change - stiff and difficult to engage.

Reviewed: July 23, 2020

Booked Citroen Berlingo category and got a downgrade to a smaller car. I couldn’t put all my family luggage in. The staff was very helpful to solve the problem. Got a bigger car after some discussions. However, in a dire condition. One side was very scratched, the side doors didn’t close properly and I got it with an empty tank instead of ‘full to full’ according to my contract.

Reviewed: June 26, 2024

Dear Sirs, they made an outrageous extortion of fines. We have not scratched the wheel cover - and all tires were black when the car was returned - so how come Surprice rent company sent us a picture where one wheel has now mark made with white chalk- pretending to be street paint - it is impossible to run into a curb and make this mark - to square. The wheel is always rotating so no such marks are possible - basic geometry. This is a simple false claim on car rental company side - and extortion of fines. (do they do it to every car that has not purchased overinflated insurance with Surprice rent?) And they charge 100 eur for a car wheel cover!!!! I will post proper opinions on several websites about this case. And Qeeq should look into this matter - if you are interested - we can send pictures - just to which email? Best regards, Rafal Golebiowski

Reviewed: December 3, 2022

Car quality - good. Inspection showed several scarves what is a downsize for a minicar with 21000km only. Manual transition is in poor condition. Rest is fine or perfect. Office - basic office, some staff roaming around. Up-sell is a must here so better be prepared for assertive approach. Apart from that no other comments. Costs - the rate was good so I chose them. They blocked EUR 1200 + EUR 150 for fines. Get it back within 72hrs after drop off. Inspection is quick but I left power charger in the car and they haven't replied. My bad.

Reviewed: August 20, 2020

Giles was very friendly and went out of his way to replace a fuse to ensure our car chargers and GPS was working prior to leaving the facility. Best customer service I’ve seen in a long time. This man deserves a raise!!

Reviewed: February 26, 2020

Very helpful staff and very friendly. Superb van.

Reviewed: November 24, 2019

Did not get the car I had however got similar sized car. The car condition was not very good. Customer service was good no problems picking or dropping the car. Word of advise take as much pictures and video of the car before pick up.

Reviewed: April 5, 2024

They didn't provide the reserved model.

Reviewed: February 14, 2024

So far, it's very good. The car is a bit old, but overall clean and tidy, a good experience.

Reviewed: January 21, 2024

Overall satisfied

Reviewed: October 5, 2021

Good service attitude and easy communication.

Reviewed: April 4, 2024

The staff were Indian, making communication a bit difficult.

Reviewed: March 11, 2024

The car was good for the purpose rented. The rental car rate for the rental period was excellent.

Reviewed: October 9, 2019

avis rang me at 7.24am because the client before insisted to contact me to see if his phone was forgotten in the car, then got poor apologies from avis saying it was the client who asked...am i not a client to be considered?

Reviewed: August 25, 2019

Quick and simple.

Reviewed: April 18, 2019

Car had more damage than shown on original picture form. I was glad I checked the car over before I drove away. Would have preferred to hand the keys to a member of staff than an open box in the airport.

Reviewed: March 20, 2024

My experience of car rental in Malta turned out OK. On collection of the car the rental company charged a location fee I was not aware of. The car itself was disappointing, very damaged inside and out. Seemed to be an old car, 65000 miles on the clock, not normally what you expect with rental cars. Other than that I had no problems with fuel or any other aspect of the rental, lots of reviews for this company in Malta were not very good, I did not have a problem. Qeeq got the location charge returned when I got back.

Reviewed: December 31, 2023

It's okay

Reviewed: August 9, 2022

Easy collection and return. Great little car. Excellent Service

Reviewed: June 22, 2022

Overall service was excellent, but QEEQ's insurance was useless - a waste of money.

Reviewed: September 27, 2019

Стараются впихнуть самую старую и обшарпанную машину

Reviewed: September 25, 2023

Average

Reviewed: February 27, 2020

Good service but very confusing to find. They told us to go to the upper floor of the airport but their office wasn't there; upon calling them, we were told to wait at the taxi area to be picked up and driven to the actual location (some 10 minutes away by car). They were quick once we got there.

Reviewed: December 20, 2019

Car book was “economy” so I expected a panda or fiesta but was given a Citroen C1 which is classified as a “mini”. Pick up desk was stated as in the terminal but was about 3 miles away. The car was old, dented and dirty.

Reviewed: February 3, 2020

Car was new and clean

Reviewed: July 3, 2019

They closed the office before the closing time with no information. Hence I couldnt pickup my car but had to rent another one

Reviewed: June 14, 2019

Amazing service

Reviewed: April 9, 2019

Car given was a Hyundai i10 in fairly poor condition

Reviewed: November 4, 2019

Straightforward and reliable. Car was in good condition and pickup was straightforward, no queue.

Reviewed: June 9, 2019

everything as expected no specials forced to book

Reviewed: October 28, 2019

Staff at the counter friendly and open, would definitely book again with optimo rent

Reviewed: October 2, 2019

Car condition was very bad. Fuel gage broke, wiper broke, high headlight broke.

Reviewed: April 22, 2019

1. I paid for a DS3 or similar, they give me a 108, or the similar of a DS3 is a 208. 2. I had already an insurance with my credit card. But the renter didn't care and give me 2 solutions. First, did a deposit of 1100€ but i hadn't got this on my credit card, or second, paid 110€ and blocked 200€ on my credit card. So i was obliged to take the 2nd solution. I am very desappointed about this experience. I won't recommand this society

Reviewed: September 2, 2019

Tried to give us a smaller car than we had booked, after an already long wait. Then said they’d look for a bigger car - it took 45 mins to be confirmed they had one, then another 20 mins for it to be delivered. Got to the car park and there were lots of the vehicle type we had been allocated and we were given the oldest, most dilapidated car possible - high mileage, stained seats and interior, missing wing mirror cover, steering wheel was worn, poor fitting boot liner. It was a mess! We figured at least they wouldn’t notice any damage as there was no space left to damage! Wouldn’t book through them again.

Reviewed: August 29, 2019

Il nous a fallu 5 heures pour récupérer la voiture .Il nous on fait attendre 5h pour récupérer la voiture à l'aéroport. et des amis y sont venus 2 jours avant c'était la même chose.Ils louent les voitures mais il les ont pas alors qu'on avait réservé un mois à l'avance.

Reviewed: August 11, 2019

Tried to sell us additional insurance at time of pickup. Tried to charge for damage already present at time of pickup.

Reviewed: July 15, 2019

The company is probably the biggest one in Malta, services were really good, they are really PRO in what they do. I definitely will use the company services in Malta or other countries once again.

Reviewed: July 9, 2019

Counter staff were very pleasant and helpful. The cars body work was in poor condition (scratches,dents, body trim missing). The service indicator on the dashboard was on. The cars running performance was very poor it had a problem with it. We didn’t report this until we dropped car off at end of our stay, because we were only staying for a few days and didn’t want this to have any impact on the time we had on the island.

Reviewed: August 22, 2019

Would not use again, Prepaid all costs upfront for a Skoda Estate or similar - they tried to give me a Suzuki Baleno. Then charged me additional Vat and Taxes plus a mandatory prepaid fuel service which I did not want.

Reviewed: July 25, 2019

The car was lower class with half the baggage space. This was a total scam!

Reviewed: October 5, 2018

The staff was not present for half an hour. The most frustrating part is that if you don't buy their insurance, you need to leave an €8500 deposit, which is unheard of.