Booking process and checking in car all good. Car experience very disappointing
D.Digweed
Malta
Reviewed: Tue, Jul 9, 2019
About GOLDCAR:7.3/10
Counter staff were very pleasant and helpful. The cars body work was in poor condition (scratches,dents, body trim missing). The service indicator on the dashboard was on. The cars running performance was very poor it had a problem with it. We didn’t report this until we dropped car off at end of our stay, because we were only staying for a few days and didn’t want this to have any impact on the time we had on the island.
About QEEQ:8.0/10
Price drop protector saved us about £5, but I couldn’t see whether the reduction actually came off our final total. Booking was very straight forward.
Il nous a fallu 5 heures pour récupérer la voiture .Il nous on fait attendre 5h pour récupérer la voiture à l'aéroport. et des amis y sont venus 2 jours avant c'était la même chose.Ils louent les voitures mais il les ont pas alors qu'on avait réservé un mois à l'avance.
they scammed me, claimed damage that was already there. also upgraded the damage tier to TIER2 scratch larger than 30 cm, scratch was 5 cm
insurance payed back but gave me lots of paperwork
“it was not as good experience in stead of 2008 they gave us 108”
About GOLDCAR:6.7/10
it was not as good experience in stead of 2008 they gave us 108 then we had to go back and ask for another SUV even manual ,what happened didn't start
again went back inside and got another vehicle not professional at all
“The time spent on pick up was over three hours. Only one person serving about 10 customers. Awful”
About GOLDCAR:2.0/10
I will never ever use GOLDCAR again. The car conditions were disgusting, filthy, dirty with a red light on the dashboard indicating that the car needed service. On arrival there was only one person serving about 10 customers.
“Make a mistake on booking and didn't add the excess insurance. Couldn't get easy rental to add it”
About GOLDCAR:9.7/10
Car was spot on. Gold car staff was good. Check in staff was hard to understand if he was saying 7 or 70 eurso to add the excess insurance.
Checking car out and in was excellent.
About QEEQ:9.0/10
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Booking process and checking in car all good. Car experience very disappointing
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