LUQA CAR RENTAL REVIEWS

My experience of car rental in Malta turned out OK. On collection of the car the rental company charged a location fee I was not aware of. The car itself was disappointing, very damaged inside and out. Seemed to be an old car, 65000 miles on the clock, not normally what you expect with rental cars. Other than that I had no problems with fuel or any other aspect of the rental, lots of reviews for this company in Malta were not very good, I did not have a problem. Qeeq got the location charge returned when I got back.

Qeeq were good with this rental, I queried the location charge as it was not stated, they hot that refunded. I like the qeeq portal it is easy to use and very informative.

Dear Sirs, they made an outrageous extortion of fines. We have not scratched the wheel cover - and all tires were black when the car was returned - so how come Surprice rent company sent us a picture where one wheel has now mark made with white chalk- pretending to be street paint - it is impossible to run into a curb and make this mark - to square. The wheel is always rotating so no such marks are possible - basic geometry. This is a simple false claim on car rental company side - and extortion of fines. (do they do it to every car that has not purchased overinflated insurance with Surprice rent?) And they charge 100 eur for a car wheel cover!!!! I will post proper opinions on several websites about this case. And Qeeq should look into this matter - if you are interested - we can send pictures - just to which email? Best regards, Rafal Golebiowski

you are fine - just look into your partmners procedures and fines.

Overall service was excellent, but QEEQ's insurance was useless - a waste of money.

So far, it's very good. The car is a bit old, but overall clean and tidy, a good experience.

I received a brand new car which was fabulous

Only second time using QEEQ, easy & great customer service

Highly satisfied with the car rental process. Picking up and returning the car were smooth, but there is an additional airport parking fee. Initially, I booked a Citroën, but they gave me a Hyundai of the same class instead. The Hyundai was not up to expectations - it felt underpowered, and the driver assistance features couldn't be turned off. Although it was a new car, it didn't feel very good. The rental company charged a deposit as a transaction, not a pre-authorization, and it took a month for it to be canceled. I was quite worried during that period.

Easy collection and return. Great little car. Excellent Service

Good deal and great service

It's okay.

Car had a faulty indicator from the beginning of the hire - only noticed when we were on the road, and the counter closed when we left. Car was also displaying the warning spanner sign - service 600km overdue. Not really what you want from a rental car. It also had a very poor 1st and 2nd gear change - stiff and difficult to engage.

The staff were Indian, making communication a bit difficult.

Pretty good

Overall satisfied

It's okay

Car quality - good. Inspection showed several scarves what is a downsize for a minicar with 21000km only. Manual transition is in poor condition. Rest is fine or perfect. Office - basic office, some staff roaming around. Up-sell is a must here so better be prepared for assertive approach. Apart from that no other comments. Costs - the rate was good so I chose them. They blocked EUR 1200 + EUR 150 for fines. Get it back within 72hrs after drop off. Inspection is quick but I left power charger in the car and they haven't replied. My bad.

Average

I booked a car twice in Malta, and the car I reserved online was not available, misleading me. The same model of car was too small to fit two pieces of luggage. I had to pay an additional 90 euros to upgrade to a car with a larger trunk. Please ensure that unavailable models are not listed to avoid misleading customers!

This company doesn't require any additional payments at the store and doesn't push insurance. Very good.

The car was good for the purpose rented. The rental car rate for the rental period was excellent.

Overall satisfied, but was charged a 10 EUR location fee when picking up the car.

They didn't provide the reserved model.