GOLDCAR, Malta Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

GOLDCAR - Malta Airport Information, Car Rental Instructions & Policies

Address

MLA Malta International Airport. Park East, Multistorey Car Park - Level 1, Luqa, 4000, Malta

Telephone

+356 25761000

Pick-up Instructions

You can walk to the counter of GOLDCAR - Malta Airport car rental.

Airport Location, please follow signs to the car rental stations.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	10:00 -17:00	10:00 -17:00	10:00 -17:00	CLOSED	10:00 -17:00	10:00 -17:00	10:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Malta

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-2500 for other car models.

EUR 1500 for Renault Twingo,

EUR 1500 for Citroen C3,

EUR 1500 for Peugeot 208,

EUR 1500 for Opel Corsa,

EUR 1800 for Fiat 500l,

EUR 1800 for Citroën C3 Aircross,

EUR 1800 for Fiat Egea,

EUR 1800 for Renault Kadjar,

EUR 1800 for Skoda Octavia Kombi,

EUR 1800 for Volvo Xc60,

EUR 1800 for Kia Forte,

EUR 2000 for Peugeot 5008,

EUR 1800 for Chevrolet Lacetti,Fiat 500l,Captur Winter Tyres,Volkswagen Jetta,Fiat Egea Cross,

Theft Insurance Excess differs by car model:

EUR 1100-2500 for other car models.

EUR 1500 for Renault Twingo,

EUR 1500 for Citroen C3,

EUR 1500 for Peugeot 208,

EUR 1500 for Opel Corsa,

EUR 1800 for Fiat 500l,

EUR 1800 for Citroën C3 Aircross,

EUR 1800 for Fiat Egea,

EUR 1800 for Renault Kadjar,

EUR 1800 for Skoda Octavia Kombi,

EUR 1800 for Volvo Xc60,

EUR 1800 for Kia Forte,

EUR 2000 for Peugeot 5008,

EUR 1800 for Chevrolet Lacetti,Fiat 500l,Captur Winter Tyres,Volkswagen Jetta,Fiat Egea Cross,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

26.8 mi from Malta International Airport

7503.2 mi from Mangole Airport

FIND ME A CHEAP RENTAL

Leaflet

Map view of GOLDCAR Store Location

coordinates: 35.5054 14.2956

Guest Reviews

Total points： 5.3 / 10 Average

Vehicle condition: 5.1
Vehicle cleanliness: 5.3
Spaciousness: 5.3
Counter staff: 3.6
Pick-up location: 5.5
Drop-off location: 5.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

D.Pennington
Luqa
6 /10 Average
Reviewed: Tuesday, April 8, 2025
They messed up the pick up and drop off. The confused the registration in the car. They sent an automatic email to say my car had been returned one day earlier than it should have been and it took 1.30 minuets to sort things out when i returned the car. They also tried to push sell thier insurance ..even when i proved i had insurance they tried to say they did not accept American Express credit card. When they did accept it. They are a very bad company
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Marian
Luqa
4.7 /10 Average
Reviewed: Tuesday, April 8, 2025
Absolutely shocking experience. The details in agreement were totally different than the actual state of car. When I challenged Goldcar staff about tire-pressure monitoring system warning light being on I was told it's ok (it's not ok where I am from, it's serious safety issue), then I have noticed the fuel tank was empty where my contract stated I'm renting car with full tank and returning it with full tank. I was once again been told that it's ok an I can return car empty, too. And when I asked if that is a common practice that contract doesn't match reality the answer I received was "THIS IS MALTA" Very unprofessional approach.
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r.lowther
Luqa
9.7 /10 Excellent
Reviewed: Tuesday, April 8, 2025
Car was spot on. Gold car staff was good. Check in staff was hard to understand if he was saying 7 or 70 eurso to add the excess insurance. Checking car out and in was excellent.
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Anonymous
Luqa
6.3 /10 Average
Reviewed: Tuesday, April 8, 2025
Goldcar agent was insistent on us to buy protection cover and saying cover we bought doesnt cover
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P.Shoaei
Luqa
3.3 /10 Poor
Reviewed: Tuesday, April 8, 2025
Very rude staff, 1st car had damaged front bumper. Second car had damaged driver side mirror that didn’t work. Sending us forward and back to the office which wasn’t any help. All their car were in very bad condition Very bad experience and we will never use them again
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Anonymous
Luqa
4.7 /10 Average
Reviewed: Tuesday, April 8, 2025
Make sure you take photos of your car when collecting, these are con merchants. Luckily I did!
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F.LOZAY
Luqa
5.3 /10 Average
Reviewed: Tuesday, April 8, 2025
-1h20 d'attente pour prendre un véhicule réservé à l'avance. -Arrivé à 21h50, je dois me débrouiller pour trouver du carburant, réservoir vide au départ. -Facturation de 122.20€ au départ alors que mon bon de réservation mentionne le contraire.
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L.Santos
Luqa
2 /10 Poor
Reviewed: Tuesday, April 8, 2025
I will never ever use GOLDCAR again. The car conditions were disgusting, filthy, dirty with a red light on the dashboard indicating that the car needed service. On arrival there was only one person serving about 10 customers.
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Freddy
Luqa
6.7 /10 Average
Reviewed: Tuesday, April 8, 2025
it was not as good experience in stead of 2008 they gave us 108 then we had to go back and ask for another SUV even manual ,what happened didn't start again went back inside and got another vehicle not professional at all
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H.Delbeke
Luqa
2 /10 Poor
Reviewed: Tuesday, April 8, 2025
they scammed me, claimed damage that was already there. also upgraded the damage tier to TIER2 scratch larger than 30 cm, scratch was 5 cm insurance payed back but gave me lots of paperwork
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D.Healy
Luqa
5.3 /10 Average
Reviewed: Tuesday, April 8, 2025
The car I had booked wasn’t available, so I was given an ‘upgrade’ which was a car that was too big to park in most spaces in Malta.
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Frankie
Luqa
8 /10 Very good
Reviewed: Tuesday, April 8, 2025
Car was lovely and clean and brand new. Customer service in pick up was poor. Insisted on paying an early pick up charge even though the car was ready and waiting and I was only slightly over the allowed pick up time. one staff member said I could pick it up to 2 hrs early while another said it was 30 mins.
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P.Franks
Luqa
9.7 /10 Excellent
Reviewed: Tuesday, April 8, 2025
Needed to have more than 1 person on check-in desk. There were at least 6 other customers behind us - we were 3rd in the queue on arrival.
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P.Tsolov
Luqa
2 /10 Poor
Reviewed: Tuesday, April 8, 2025
It was explained to me that I cannot rent a car with American Express card because they are very easy to cancel payment, but then they start twisting my hands to pay full insurance on the same card. The amount of the insurance asked was 3 times more than the rental. Huge disappointment and 0 customer service.
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R.Campbell-Carman
Luqa
9.3 /10 Excellent
Reviewed: Tuesday, April 8, 2025
Goldcar agents were very efficient and the check out of the car was quick and easy using their app solution to checking the car out rather than the paper form used by other hire companies.
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D.Digweed
Luqa
7.3 /10 Good
Reviewed: Tuesday, April 8, 2025
Counter staff were very pleasant and helpful. The cars body work was in poor condition (scratches,dents, body trim missing). The service indicator on the dashboard was on. The cars running performance was very poor it had a problem with it. We didn’t report this until we dropped car off at end of our stay, because we were only staying for a few days and didn’t want this to have any impact on the time we had on the island.
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J.DeReamer
Luqa
7 /10 Good
Reviewed: Tuesday, April 8, 2025
Tried to sell us additional insurance at time of pickup. Tried to charge for damage already present at time of pickup.
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S.Delman
Luqa
4 /10 Average
Reviewed: Tuesday, April 8, 2025
Il nous a fallu 5 heures pour récupérer la voiture .Il nous on fait attendre 5h pour récupérer la voiture à l'aéroport. et des amis y sont venus 2 jours avant c'était la même chose.Ils louent les voitures mais il les ont pas alors qu'on avait réservé un mois à l'avance.
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Patrick
Luqa
2 /10 Poor
Reviewed: Tuesday, April 8, 2025
1. Overcharging. 2. When returning the car, I visited the airport counter the day before and was told by the staff that someone would be at the parking lot to collect the car at 6 AM. However, on the day of return, I waited until 6:30 AM and no one showed up.
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Wright Beaufort
Luqa
2 /10 Poor
Reviewed: Tuesday, April 8, 2025
The service attitude was good, but the damage assessment of the vehicle was ridiculous. The rental fees are not expensive, but they strongly pushed insurance upon arrival, 50 euros a day, which is more than the rental fee! I was told that any minor damage would start at 300 euros since I did not buy their insurance because I already had comprehensive insurance and years of overseas driving experience. Three days later, returning the car at the airport, the story unfolded: during the inspection, they found a crack about 2 cm in the left taillight of the car, which is a subcompact Kia, similar to the lowest class of private cars in China like the QQ. The repair cost in China would be around 300-200 yuan. I thought Goldcar would charge 300 euros for sure. Unexpectedly, they calculated a whopping 1077.34 euros, including repair fees, taxes, downtime, etc. It was a total rip-off!! By the way, I never had an accident. The only explanation is that it got hit while parked. Honestly, I suspect they might have intentionally damaged the taillight during inspection, but this is just speculation without evidence. Additionally, the gas station near Malta airport is extremely hidden. I've never encountered an airport that hides the gas station so well, clearly to prevent you from returning the car with a full tank. I couldn't find the gas station and planned to return the car with an empty tank due to a tight schedule. In the end, Goldcar charged an 80-euro refueling fee, not including the fuel cost! It was just a handling fee, completely unreasonable. It’s an absolute scam! Be very careful with them, and you'll need to be extremely vigilant to avoid being ripped off.
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