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Last updated on: November 15, 2024
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32Rental Locations
19Airport Locations
Map View of Car Rental Locations in Belgrade
Budget
8.2/10
Europcar
8.4/10
SURPRICE RENT A CAR
9.3/10
Alamo
8.4/10
CARWIZ
8.5/10
PAYLESS
8.3/10
AVIS
6.8/10
Mega Rent a car
8.7/10
Shouqizuche
8.3/10
Autounion
8.7/10
ADDCAR RENTAL
2.0/10
OK Mobility
9.0/10
Hertz
8.8/10
GREEN MOTION
8.4/10
Charming car rental
8.0/10
Avaco
6.2/10
Interrent
8.1/10
RIGHT CARS
7.7/10
Enterprise
7.4/10
Autonom
10.0/10
GOLDCAR
9.7/10
Reviewed: November 2, 2024
Hello, Very bad experience with Budjet Serbia! While getting the car they obligated me to pay extra charge of 30Euro for that they called extra hours open office. We got the car around 23.00 while their office is open 24/7 and nothing like this condition not appeared in our contract. After returning the car Budget send us invoice with charging additional 12Euro tax. After writing to the their service for clarification this, they explained this additional charge for returning the car without washing it! We absolutely cleaned inside the car and also the local guy got the car without any notes or claims but washing outside it’s looks like unacceptable demand! I wrote mail to their local costumer service and got very disappointed answer that all described above is like costumer duty. I was shocked from service like this from big company like Budget. I expect help from QEEQ to solve these issues and get a refund 42Euro (30+12) that knowing before renting these unexpected charges, could change my decision to book the car via QEEQ. Thanks in advance, Michael
Reviewed: October 30, 2023
The customer service attitude was quite indifferent.
Reviewed: November 16, 2021
The service attitude was very poor, they did not resolve any issues, and we waited nearly an hour to pick up the car.
Reviewed: June 5, 2020
Although there was a language barrier, the staff always maintained a smiling service.
Reviewed: October 16, 2024
The van was specific to my requirement when doing the search
Reviewed: July 27, 2024
Pretty good. They gave us a nearly new car with just over 4000 kilometers. However, it did not have a reversing camera. During the trip, we encountered a low oil level and had to add a liter of oil in Greece.
Reviewed: July 19, 2024
Renting a car is convenient, right outside the airport. This time, I rented for 18 days and could drive in Bosnia and Herzegovina, Albania, and North Macedonia.
Reviewed: July 16, 2024
Very satisfied. We were given a Volkswagen Taigo with only 900 km on it, almost brand new. It was easy to drive, though a bit underpowered. The car had enough space for two people and two large suitcases. The rear seats could be folded down to connect with the trunk. Europcar provided excellent service. There were no upsell attempts, and they sincerely advised us that we didn't need to pay for additional options. Returning the car was quick—just drop off the keys, and the credit card hold was released immediately. Inside the car, a type-C charging cable is required to charge your phone.
Reviewed: July 15, 2024
Sport version with paddle shifters, good power, vehicle in good condition, no hidden fees, smooth communication, all scratches on the car were documented, so we don't need to worry. If you're still concerned, you can take another video yourself.
Reviewed: July 4, 2024
You can call for an airport shuttle anytime. The service attitude is very good, the speed is relatively fast, and the waiting time for the airport shuttle is about twenty minutes. No queues for car rental.
Reviewed: July 26, 2024
The service attitude was average; the staff were constantly on their phones.
Reviewed: May 26, 2024
There was only one person at the pickup location, but the attitude was good.
Reviewed: April 16, 2024
Satisfied, no pushy insurance sales. Although the car had over 100,000 kilometers, it was in good condition. Didn't have time to wash the car, but surprisingly no deposit was deducted.
Reviewed: July 22, 2023
Couldn't find the address. When abroad, we need to contact the car rental company immediately, not waste time looking for it ourselves. It wastes money and time if we can't find it. Customer service is terrible.
Reviewed: May 30, 2023
The staff was not present during business hours, had to wait.
Reviewed: July 26, 2024
Pretty good overall. If you don't understand, the staff will proactively use translation software.
Reviewed: July 4, 2024
There were no hard sales pitches. They simply asked if we had bought insurance. When we said we already had, they didn't push further. The diesel car is powerful enough for uphill drives. The car was in good condition and relatively new. It was easy to drive. There were no staff present when picking up the car; you could just drive off yourself. During return, staff checked the car meticulously. The entire process was smooth, and the staff explained everything clearly. Now we are waiting for the deposit to be returned.
Reviewed: July 1, 2024
The store is right at the entrance of the building, offers free parking at the door, very attentive service, but the procedure is quite complicated as it usually is abroad.
Reviewed: July 25, 2024
Because we had a lot of luggage, we rented a B-class car but were given an A180 instead. There wasn't enough space for our luggage; we had to place one suitcase in the back seat. The staff kept pushing us to buy insurance, but we ignored them as we had already purchased coverage in our home country. When picking up the car, they told us they had video evidence of the car's condition. Due to the hot weather and thinking Payless, being part of Avis, wouldn't have poor service, we took a quick video and left. When we returned the car, they directed us to park in a well-lit spot for inspection and found scratches. They denied having any video evidence. When we showed our video, they claimed it was too bright to see clearly and didn't accept it. Lesson learned: always thoroughly document the car's condition and take clear photos and videos. The temperature on the pickup day was 39°C, and it was too hot to be diligent. It seems Avis has a low rating for a reason.
Reviewed: July 14, 2024
Very quick, simple process, great service, and convenient return.
Reviewed: June 9, 2024
I booked an SUV, but was given a sedan on site. The trunk couldn't fit all my luggage, and I had to put it in the middle of the back seat, which seriously affected my travel experience!
Reviewed: July 24, 2024
The rental company forced me to purchase full car insurance without my knowledge and did not confirm that this was a reimbursable expense, which violated my personal interests.
Reviewed: November 6, 2023
I already bought insurance on the platform, but the store made me buy it again when I signed the paperwork. It was unavoidable.
Reviewed: August 25, 2023
I booked an automatic SUV, but they gave me a manual 1.5-liter Mondeo. Avis, I'll never choose you again.
Reviewed: January 19, 2023
There were hidden charges, and the staff was generally unfriendly. I clearly stated in English that we already had full coverage and didn't need additional insurance. The staff member verbally acknowledged this, but the contract still included the car rental company's full insurance by default. I specifically clarified verbally, but faced with a contract full of incomprehensible terms, a long queue behind me, and an impatient staff urging me, I had no signal and couldn't even use my phone to translate the contract. Should I hold up the line to translate every word of the contract or just trust the verbal assurance and sign? The company takes advantage of such situations to add hidden insurance without any hesitation, and since I signed the contract, there's no way for me to contest it! The pickup and drop-off process were fairly smooth though. Besides the snow mountains, there is nothing interesting in Serbia. Don't go, it's a poor place.
Reviewed: July 16, 2024
This car rental company is relatively small. I booked to pick up the car at 8 AM, but the staff didn’t start working until 8:10 AM. The process took 40 minutes, and I was asked to inspect the car myself and take a video for my own records. The deposit will be refunded after a month. Overall, the rental experience was average, though the car's condition was okay.
Reviewed: February 16, 2020
Pick-up: The storefront is quite noticeable, but the explanation of the provided documents was inadequate and the staff was impatient, just asking us to sign. The pick-up location is close to the storefront, in a large parking lot with cars from various companies, which made it a bit hard to find. Return: We returned the car early, and they said they would email us the invoice the next day, but we never received it.
Reviewed: October 24, 2019
They gave us a 7-seater Opel MPV at pickup, which was much smaller than the reserved model. We had to switch to a 9-seater manual Opel.
Reviewed: October 10, 2019
The car rental company's counter was easy to find, the staff were friendly and provided detailed information, but there were a lot of people so we had to wait quite a while. After completing the paperwork and payment, we went to the parking lot to find a staff member in a green uniform who pointed out any existing damage on the vehicle before we signed off. You need to return the car with a full tank of gas, otherwise there will be additional charges. However, we were very dissatisfied with this car; the engine noise was unbelievably loud. Driving at around 20 mph, it sounded like driving over 100 in my own car, even with all the windows closed. Serbian drivers are very fast, so we naturally tended to accelerate, and at over 100 mph, the noise was unbearable. This was an extremely bad experience.
Reviewed: September 26, 2019
The location is very convenient, and the pickup process is quick.
Reviewed: June 16, 2024
Overall satisfied, but the damage assessment is too high. A very slight scratch costs 280 euros, plus service fees and other charges. Luckily, I bought the super insurance. But I haven't started the claims process yet, so I don't know if I can claim the full amount.
Reviewed: June 15, 2024
The staff at the car rental company were very friendly. It was also rated the most popular car rental company last year.
Reviewed: February 23, 2024
The return inspection was so meticulous that it seemed they were deliberately looking for flaws. No other car rental company in other countries does this. There were two tiny marks that could be polished off with wax; they might have been there when I picked up the car. A normal person wouldn't see them without a magnifying glass. Luckily, I had insurance. Overall, I don't recommend this company.
Reviewed: February 24, 2024
They charged an extra 30 euros for car washing even after it had been washed. Avoid this.
Reviewed: July 15, 2022
Car had to many scratches which made pick up slower than expected and create unnecessary feeling that you might be charged for things you didn't do. Otherwise car was in excellent driving condition and was clean.
Reviewed: June 8, 2020
Very dissatisfied with the arbitrary vehicle switch. I paid for a mid-size car but ended up with a compact one at the store.
Reviewed: June 5, 2020
Pick up the car yourself from the parking lot and inspect it yourself. Just take a video. The return inspection took 2 minutes without any fuss.
Reviewed: October 23, 2019
There was no car at the scheduled time, causing extra expense.
Reviewed: August 8, 2019
The car had over 70,000 kilometers but still looked quite new inside and out. The staff service was acceptable.
Reviewed: April 28, 2019
The quote was in euros, but the actual charge was in local currency (dinars), making a profit on the exchange rate. While the airport exchange rate was 1:115 (euro to dinar), the car rental company charged 1:121, costing me an extra 30 euros, which is about 200 RMB. Additionally, the 35 euro border crossing fee and 5 euro per day per additional driver fee were quoted without tax, so an extra 20% tax was added. Ultimately, I paid 1000 RMB more than the quote.
Reviewed: October 5, 2019
The service attitude was good, but I waited almost an hour to pick up the car (apparently waiting for the previous person to return it, and they even washed it again before giving it to me).
Reviewed: September 8, 2019
Booked a Smart, but got an Opel Corsa instead. The spare tire was broken, the dashboard showed a tire pressure warning, and the fuel tank had very little fuel.
Reviewed: August 22, 2019
They claimed that we damaged the windshield and charged us 200 euros without a receipt.
Reviewed: May 16, 2019
Unclear pricing. We picked up and returned the car on Sunday, which required additional fees of 15 and 20 euros respectively for overtime. The car was very old and asking for a replacement would incur a high cost. Initially, we agreed on an additional price, but another person changed it later. This car rental experience was really unpleasant and exhausting.
Reviewed: October 1, 2019
There was no waste and no dirty car they said me your car is dirty. And they took 36 € they are lier.
Reviewed: July 14, 2019
sent us pictures of scratched car without any identification number and never replied on the request. Finally charged us for about EUR 150 for scratched front bumper ! interesting how should I had checked it before, on the kneels ?! unfair behavior to the customers, strongly DO NOT recommend.
Reviewed: July 13, 2019
We arrived on Saturday and the queue was extremely long to pick up the car, with only one person working at the pickup desk and another at the car park. The people in front of me in the queue had damaged their car and I ended up waiting almost 2h to get my car. But once I collected it, everything went fine. The drop off was on a Tuesday and it was very quick, as there was no queue, no one had any issues and two staff worked both at the desk and outside. I will use them again.
Reviewed: July 4, 2019
Border crossing to expensive and charged me for washing the car on return
Reviewed: August 2, 2019
A small rental company, which means almost no queues.
Reviewed: July 16, 2019
Fair price, added an extra driver for 5 euros per day for 5 days
Reviewed: February 18, 2019
The tire had a bulge and they refused to replace it, saying it wasn't a problem. What if I get a blowout on the highway? Safety is no small matter. I suggest avoiding this rental company.
Reviewed: December 31, 2018
I booked an automatic car, but upon arrival, they informed me there were only manual cars available. Belgrade's road conditions are not good, and I have no experience driving manual cars, which ruined my whole self-driving trip.
Reviewed: June 21, 2018
The staff were very friendly and efficient. The process of picking up and returning the car went smoothly.
Reviewed: March 14, 2018
The staff at Enterprise were quite friendly, but since my credit card limit was insufficient, I was forced to buy additional expensive insurance.
Reviewed: November 1, 2018
Due to unfamiliarity with the route, there was a navigation error, causing us to go to the wrong car rental company and miss the pick-up time. However, the staff at Autonom waited for us and warmly assisted us with the procedures, test drive, and important reminders. We were very satisfied!
Reviewed: July 18, 2018
Like: Car confirmed quickly, did what I had to.
Dislike: The price was a bit too high for the type of vehicle and very few automatic cars available.
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