5 Car Rental Brands in Chester, England, United Kingdom

Reviewed: August 2, 2023

Good Service helpful staff. Pickup was quick and easy less than 10 mins. Car clean and in good condition.

Reviewed: July 1, 2023

It was alright. The car was downgraded and wasn't the model I booked, but that wasn't necessarily Enterprise’s fault. Next time, I'll book directly on their website. They didn't provide a GPS, but they taught me how to use my phone's navigation via a data cable connected to the car's screen. The tire pressure might have been too high, as the car kept prompting me to check it, which made me nervous. I called the store staff and was asked to send an email with photos, but I never got a response. Fortunately, there were no further issues until I returned the car.

Reviewed: August 10, 2022

The car was the right size and drove well. There was a large piece of chewing gum on the passenger side floor and this was not on the defects list. There was a floor mat on the drivers side that was not fitted and moved around and eventually showed a large hole in the sound insulation probably caused by a driver wearing high heels. It would have been better to have repaired the hole. It was not easy to find the drop off location at Gatwick. When we found it a pin code was needed to enter. We had not been given a pin code.

Reviewed: December 24, 2019

Booked a car and got confirmation for a Sunday morning but Europcar was closed. DO NOT REPLY ON THEM. This is insane and shouldn't happen.