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Map View of Car Rental Locations in Siena
Rental Locations
Reviews
Landmarks
7Rental Locations
Map View of Car Rental Locations in Siena
Europcar
9.2/10
Budget
7.0/10
AVIS
9.6/10
Reviewed: August 3, 2024
We rented a car for a self-drive trip in Tuscany and were pressured by the staff who kept suggesting that small cars would not work well on countryside roads. Under pressure, we opted for an expensive SUV because we were worried that if we insisted on picking a cheaper car, the staff might give us trouble during the return. In short, avoid this Europcar location. Do not go to the Europcar in Siena; they will find various excuses to make you upgrade your car model and purchase pricier insurance.
Reviewed: May 27, 2019
I always use Budget car rental whenever I can because the checking always goes smoothly and staff are always very helpful. I can trust that the cars are always in good condition and very clean.
Reviewed: October 24, 2017
The pre-booked car (which was larger) was not available. There was only one car at the store, and due to time constraints, we were forced to take the smaller car on our trip, but were charged the rate for the more expensive, originally booked car. The rental company was very unprofessional and used various tricks to deceive customers. During pick-up, there were two noticeable scratches that the staff overlooked, which I had to point out before they were recorded. During drop-off, they took advantage of our inexperience, repeatedly saying everything was fine and that the inspection was complete without giving us any receipt. Later, they claimed we returned the car late (by one day) and tried to charge extra since we had no receipt. We directly filed a complaint with Budget after returning home and provided train tickets and accommodation receipts from the same day we returned the car to prove our point. Eventually, we got the undue charges refunded.
Reviewed: August 12, 2017
I don't understand English or Italian at all, but with the tour guide's help, I successfully rented a car. I prepaid the full amount on the QEEQ website, and at the store, I only needed to use a credit card to hold a deposit of over 90 Euros. The deposit was released after returning the car. Reminder: make sure to buy insurance on the QEEQ website! Otherwise, the car rental company in Italy will make you buy their full insurance, which costs 45 Euros! QEEQ only costs a few dozen yuan!
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