AVIS, Berlin City West Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

AVIS - Berlin City West Information, Car Rental Instructions & Policies

Address

Budapester Strasse 43, Berlin, 10787, GERMANY

Telephone

+49302309370

Pick-up Instructions

When you arrive, please go to the Avis rental car service desk. The service desk is located in the car rental center between terminal 1 and terminal 2.

Drop-off Instructions

Please drive the car in the direction indicated by the signs, follow the signs for the return of the rental car, enter the parking lot, and hand the key to the on-site Avis staff in the corresponding area.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -20:00	07:00 -20:00	08:00 -14:00	CLOSED	07:00 -20:00	07:00 -20:00	07:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Andorra Belgium Switzerland Czech Republic Denmark Spain France Finland Show More Austria Andorra Belgium Switzerland Czech Republic Denmark Spain France Finland Liechtenstein Hungary Croatia Italy Luxembourg Monaco Norway Netherlands Portugal Poland The Republic of San Marino Sweden Slovakia Slovenia	EUR 7 per day

According to Avis terms, winter tyre is required after 1th December，25 EUR/day.Porsche vehicles may be driven in Germany (D), Austria (A) and Switzerland (CH) only.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.3 mi from Berlin Tegel Airport

12.1 mi from Berlin Brandenburg Airport

Railway Stations

0.3 mi from Train Station Zoologischer Garten

4 mi from Train Station Ostbahnhof

Hotels

0.3 mi from Holiday Inn Express Berlin City Centre-West

1.8 mi from Steigenberger Hotel Berlin

10.9 mi from IntercityHotel Berlin-Brandenburg Airport

Other Landmarks

4.6 mi from Zeiss-Großplanetarium

FIND ME A CHEAP RENTAL

Leaflet

Map view of AVIS Store Location

coordinates: 52.505 13.338888888889

Guest Reviews

Total points： 7.1 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Astrid Owen
Berlin
10 /10 Excellent
Reviewed: Tuesday, March 25, 2025
Few people, convenient car pickup.
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Lewis Hopkin(s)
Berlin
10 /10 Excellent
Reviewed: Tuesday, March 25, 2025
Quite professional, just a hassle to find the garage on your own.
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Byron Bertie
Berlin
8 /10 Very good
Reviewed: Tuesday, March 25, 2025
It's alright, but picking up the car and returning it took some time. The instructions weren't very clear.
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Afra Nichol(s)
Berlin
10 /10 Excellent
Reviewed: Tuesday, March 25, 2025
Not bad, the taxi driver knew the way. The store was easy to spot and also clean.
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Mona Lou(ie)
Berlin
10 /10 Excellent
Reviewed: Tuesday, March 25, 2025
The car rental process was very smooth. We brought printed orders and the necessary documents, and the service was quick and friendly. We originally booked an economy car, but we got a large Ford SUV with GPS in English. We opted for full insurance, and after the car got a small scratch, we just filled out a form when returning it. It was easy and hassle-free.
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Egbert Eve
Berlin
8 /10 Very good
Reviewed: Tuesday, March 25, 2025
Everything is standard. German company with regulated service.
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Sandra Edison
Berlin
10 /10 Excellent
Reviewed: Tuesday, March 25, 2025
I prefer renting a car in Germany because the vehicles are in good condition, the service is excellent, there's a high chance of getting an upgrade, and they don't have hidden charges. We originally booked a standard manual, but at the pickup location, we got a diesel manual station wagon. Since we planned to drive for several days, we asked if there was an automatic version available. The staff checked and offered a new C-class gasoline automatic with navigation, which had only been registered for a month. We were very happy! The navigation worked great, and we barely used Google Maps. When returning the car, we were a bit concerned because it was late and no staff was around, so we parked in the designated area and went to the office the next day to return the keys. We were told to just drop the keys in the drop-off box in the parking garage. In all of Europe, renting a car in Germany is the best choice.
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Daisy II.
Berlin
10 /10 Excellent
Reviewed: Tuesday, March 25, 2025
The rental and return process went smoothly without any issues.
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Tom Cotton
Berlin
2 /10 Poor
Reviewed: Tuesday, March 25, 2025
Extra charges. Total was 288 euros, they charged me an additional 281 euros, almost double. Even if Avis cars are cheaper, I won't rent from them again.
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Newman Herbert
Berlin
8 /10 Very good
Reviewed: Tuesday, March 25, 2025
Picking up the car was convenient, but we got a Nissan instead of the booked Mercedes. The Munich airport branch was hard to find; the GPS was not accurate. We nearly missed our flight while trying to get the correct coordinates with someone's help.
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Faithe Finger
Berlin
2 /10 Poor
Reviewed: Tuesday, March 25, 2025
Could not contact AVIS. Had trouble finding someone for both pick-up and drop-off. Found the car by checking license plates in the parking lot. When returning the car, there was no staff to be found, had to ask around... After returning the car, tried to contact them to get the deposit back but couldn't reach anyone. Calls went unanswered and no response to emails until now.
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Michaelia Betsy
Berlin
2 /10 Poor
Reviewed: Tuesday, March 25, 2025
We booked a car through Zuzuche for five days and fully paid in advance to Zuzuche, but Zuzuche didn't transfer the payment to the car rental company. We were supposed to pick up the car at noon on October 3rd, but due to a train delay, a friend called to inform us that it was a National Day holiday in Germany and the car rental company hadn't received any payment or deposit. Therefore, they wouldn't hold the car for us. We rushed to the car rental company around 2 PM, but it was closed, and we couldn't pick up the car. The next day, there were no cars available either, so we ended up paying but never received the car! Meanwhile, Zuzuche kept making excuses and refused to refund our rental fee. We recorded a video on-site, and the AVIS staff confirmed they hadn't received any money and that we could get our money back if we didn't get the car under any circumstances. Despite this, Zuzuche continued to make excuses. So, be very cautious when renting through Zuzuche!!! Be careful of paying and not getting a car, as they don't prioritize customer interests at all. Unethical company!
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Dana Haywood
Berlin
2 /10 Poor
Reviewed: Tuesday, March 25, 2025
We booked a rental through Zuzuche for five days and paid the full amount upfront, but Zuzuche did not pass on the payment to the car rental company. We were scheduled to pick up the car around noon on October 3rd, but the train was delayed. A friend informed us that it was a public holiday in Germany that day, and the rental company hadn't received any payment or deposit, so they wouldn't hold the car for us. We arrived around 2 PM, but the office was closed, and we couldn't pick up the car. The next day, there were no cars available either, so we ended up paying for a car we never received. Zuzuche kept trying to avoid refunding our money, but we recorded a video at the scene where an AVIS employee confirmed they hadn't received any money and that under the circumstances, we were entitled to get our money back. Despite this, Zuzuche continued to evade responsibility. Be very cautious when renting through Zuzuche!!! They might take your money and fail to provide the car while not caring about customers' interests at all. A dishonest company!
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Gemma Shaw
Berlin
8 /10 Very good
Reviewed: Tuesday, March 25, 2025
Just okay
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