Could not contact AVIS. Had trouble finding someone for both pick-up and drop-off. Found the car by checking license plates in the parking lot. When returning the car, there was no staff to be found, had to ask around... After returning the car, tried to contact them to get the deposit back but couldn't reach anyone. Calls went unanswered and no response to emails until now.

Extra charges. Total was 288 euros, they charged me an additional 281 euros, almost double. Even if Avis cars are cheaper, I won't rent from them again.

The car rental process was very smooth. We brought printed orders and the necessary documents, and the service was quick and friendly. We originally booked an economy car, but we got a large Ford SUV with GPS in English. We opted for full insurance, and after the car got a small scratch, we just filled out a form when returning it. It was easy and hassle-free.

Not bad, the taxi driver knew the way. The store was easy to spot and also clean.

Quite professional, just a hassle to find the garage on your own.