From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3578752361
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3578752361
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AVIS, Grand Hyatt Melbourne Car Rental

AVIS 800+ ratings, 6 reviews

Melbourne, Victoria, Australia

8.6 / 10 Very good

AVIS - Grand Hyatt Melbourne Information, Car Rental Instructions & Policies

Address

123 Collins St

Telephone

+61386333300 / +61396506300

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -14:00
08:00 -14:00
CLOSED
CLOSED
08:00 -14:00
08:00 -14:00
08:00 -14:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to the Australian islands that are not listed in Must-not is allowed and free of charge.

Must-not:

Taking rental cars to following islands is not allowed:
Rottnest Island, Bruny Island, Kangaroo Island, Fraser Island, Tasmania, Hamilton Island, Moreton Island, Mariah Island
Vehicles are not permitted to be taken to into or out of the Northern Territory, Tasmania or to any points in Western Australia north of Carnarvon.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Melbourne City Heliport

7.3 mi from Essendon Airport

12.3 mi from Melbourne Airport

Railway Stations

0.2 mi from Flinders Street Station

0.2 mi from Parliament Train Station

0.7 mi from Flagstaff Train Station

Hotels

Nearby Grand Hyatt Melbourne

0.1 mi from Collins Hotel

0.1 mi from QT Melbourne

Other Landmarks

0.2 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of AVIS Store Location
coordinates: -37.81465 144.96967

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.6 / 10 Very good

  • Vehicle condition: 1.0
  • Vehicle cleanliness: 1.0
  • Spaciousness: 1.6
  • Counter staff: 1.3
  • Pick-up location: 1.3
  • Drop-off location: 1.3
  • Pick-up time: over 60 mins
  • Drop-off time: 10-30 mins
  • S.GOH

    Melbourne

    7.7 /10 Good

    Reviewed: Friday, December 27, 2024

    I booked a medium SUV. I expect a reasonable bootspace for my luggages and strollers. However, AVIS arranged a Peugeot 3008 for me, which i believe it should be a compact SUV. I feedback this to the frontdesk at Collin Street, named Kylie. She is very understanding and willing to help. At the end, she managed to arrange a car with sufficient bootspace for me. Appreciate her helps. I suggest AVIS to review the categorization of their cars. 3008 should not be considered as medium SUV, which described as Ourlander or similar. 3008 in no way can be compared or similar as outlander. 5008 should be the one considered as medium SUV.
    Read More >
  • Nat Henrietta

    Melbourne

    6 /10 Average

    Reviewed: Friday, December 27, 2024

    The car model was not what I wanted, there was only one available at pickup.
    Read More >
  • Quentin Beerbohm

    Melbourne

    8 /10 Very good

    Reviewed: Friday, December 27, 2024

    The vehicle was relatively new and in good condition, and the service was excellent.
    Read More >
  • Hayden Johnson

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Very fast service
    Read More >
  • Page Kitty

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    Easy pick-up and drop-off, very convenient
    Read More >
  • Deborah Joshua

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, December 27, 2024

    The front desk was very nice. Our primary driver's credit card didn't work, so they switched to the secondary driver's card without any extra charge.
    Read More >
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