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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4571867356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4571867356
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AVIS, Melbourne Tullamarine Airport Car Rental

AVIS 3000+ ratings, 47 reviews

Melbourne, Victoria, Australia

8.7 / 10 Very good

Best Price Car Rentals at Melbourne Airport(MEL)

Last updated on: December 19, 2024

AVIS - Melbourne Tullamarine Airport Information, Car Rental Instructions & Policies

Address

Melbourne Airport, Arrival Dr, Tullamarine VIC 3045, Australia

Telephone

136 333

Pick-up Instructions

The AVIS - Melbourne Tullamarine Airport car rental location is in terminal

You can walk to the counter of AVIS - Melbourne Tullamarine Airport car rental.

The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.

Drop-off Instructions

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to the Australian islands that are not listed in Must-not is allowed and free of charge.

Must-not:

Taking rental cars to following islands is not allowed:
Rottnest Island, Bruny Island, Kangaroo Island, Fraser Island, Tasmania, Hamilton Island, Moreton Island, Mariah Island
Vehicles are not permitted to be taken to into or out of the Northern Territory, Tasmania or to any points in Western Australia north of Carnarvon.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Melbourne Airport

4.5 mi from Essendon Airport

11.8 mi from Melbourne City Heliport

Railway Stations

11.2 mi from Flagstaff Train Station

11.4 mi from Southern Cross Station

11.8 mi from Parliament Train Station

Hotels

0.2 mi from Holiday Inn Melbourne Airport

0.2 mi from PARKROYAL Melbourne Airport

0.3 mi from ibis budget Melbourne Airport

Other Landmarks

11.9 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of AVIS Store Location
coordinates: -37.673222574 144.85033942064

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.7 / 10 Very good

  • Vehicle condition: 1.4
  • Vehicle cleanliness: 1.4
  • Spaciousness: 1.4
  • Counter staff: 1.3
  • Pick-up location: 1.3
  • Drop-off location: 1.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • ChrisL

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: Pick up and drop off was a breeze. Car condition was excellent! No tedious paperwork etc..will use it again!
    Read More >
  • S.Murugiah

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Dislike: The staff during pick up had quoted for a insurance premium to cover Aud 4700 that will be charged by insurance company she said in the event the car is damaged an exorbitant sum which was if i'm not wrong more that Aud 200 and this was more than AUd 177 I had paid for the rental of the car itself. And she quoted that the compny will hold Aud4000 in my credit card pending the evaluation of the insurance company even if there was a small scretch on the car....which was absurd. I m really not happy with that as it made me scared shit abt it when I drove the car. We want to take additional insurance if required but the premium amount must be reasonable and the staff shld explain it well for us to understand instead of scaring us....otherwise all was fine.
    Read More >
  • H.Srivastava

    Melbourne

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Car hire process was smooth. They upgraded the car for a very little extra. Overall experience was great.
    Read More >
  • Y.Yeo

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    No major concerns, just that AVIS has a lot of add on package to offer
    Read More >
  • V.Lim

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good service, car seat and booster installed perfectly by AVIS.
    Read More >
  • S.MohdIsmail

    Melbourne

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The vehicle was just perfect.
    Read More >
  • Muhamad Ilham

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    the car in good condition, the process very simple, the staffs are excellent
    Read More >
  • Coral Edward

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The reception staff was expressionless and did not explain the cost details. They didn't check the cost details of our order and simply added local insurance. By the time we noticed that the bill was almost twice as much as the price we booked online, we had already signed, and considering the late hour, our fatigue, and language barriers, we had to accept it.
    Read More >
  • Arthur Norton

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Their cars are alright, but I don't understand why they charged me a total of 331.76 AUD. Is it because of taxes? The rental fee was only 292.23 and the child seat was 28 for four days; I can't figure out how it added up to 331.76 AUD. Maybe it was because the airport was crowded, and the rental lady wasn't as helpful as Hertz's staff. Trevor from Hertz printed a map for me and kindly explained how to avoid toll routes.
    Read More >
  • Dorothy Hansom

    Melbourne

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    Insurance services should be informed in advance. Fuel level at pickup was a quarter tank, but required to be full at return?
    Read More >
  • Yale Valentine

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good
    Read More >
  • Otis Joe

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent service, great car condition, and simple return inspection procedure.
    Read More >
  • Gordon Russell

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Pretty good and convenient. They offered insurance, but if you decline it's no problem. The car return process was quick.
    Read More >
  • Kama Boswell

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Friendly service
    Read More >
  • Lena Saxton

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    As always
    Read More >
  • Jamie Wolf

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great service, it's my third time renting from this company.
    Read More >
  • Viola Augustine

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car rental company's service was quick, but the attitude was average.
    Read More >
  • Eden Dutt

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The service was very enthusiastic, but the pricing varies.
    Read More >
  • Greg Gunter

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service, fast speed
    Read More >
  • Doris Harvey

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Average. There were a lot of people in line, and I had to wait an extra half hour to pick up the car. The discounted car I booked wasn't available. Next time I'll arrive earlier.
    Read More >
  • Audrey Turner

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good, no long queues
    Read More >
  • Emma Craigie

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Acceptable
    Read More >
  • Rock Mac-

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Not bad
    Read More >
  • Cedric Childe

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent
    Read More >
  • Christian Kingsley

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfactory
    Read More >
  • Arvin Ben

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good
    Read More >
  • Beverly Locke

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The attitude of the black female receptionist was very poor. She insisted on giving us a significantly inferior model, a small Corolla. After we firmly refused, her attitude worsened, and she told us to wait indefinitely for our reserved car. We continued to assert our rights, and she finally provided a small local-brand SUV, which was still much lower than the model we had booked. The car had collisions and noticeable scratches, and they had no record of these. When we reported this, the female receptionist was about to finish her shift and refused to handle it. We approached another male receptionist, whose attitude was equally bad, claiming he could do nothing. Eventually, an Asian gentleman stepped in to assist us and gave us a Peugeot 3008, but it was also below the category we had reserved. By this time, it was over an hour past our scheduled pickup time.
    Read More >
  • Leila Tommy

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Acceptable
    Read More >
  • Laurel Ellis

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service attitude was very friendly and attentive.
    Read More >
  • Hedy Michelson

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Waited a week for the deposit refund, called and they said they forgot. The next day they refunded a part, then said the infant seat cost was 35 dollars more, while it was 24 dollars when we booked. They explained it was because of taxes. Why didn't they mention this from the start? Every time you call this company, you end up listening to long ads. Will not book again.
    Read More >
  • Meroy Longman

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Service was very prompt, picked up the car quickly.
    Read More >
  • Wade Young

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied, the staff were warm and friendly.
    Read More >
  • Mabel Fielding

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied, detailed introduction, friendly attitude
    Read More >
  • Gill Christ

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    They quietly added a road assistance fee and charged us afterwards. They claimed that a toll payment device would charge the credit card directly without extra fees, but there was an additional management fee.
    Read More >
  • Edison Chamberlain

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied
    Read More >
  • Noel Ackerman(n)

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
  • Juliet Wyclif(fe)

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    They gave me a car from 2021 when I rented in 2023.
    Read More >
  • Cecilia Arnold

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
  • Pamela Douglas(s)

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The whole process was very simple. Just show your name, pay the deposit, and you can pick up the car.
    Read More >
  • Quintina Armstrong

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    No mandatory purchase of Avis insurance.
    Read More >
  • Laura Joule

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Detailed explanations and quick return process.
    Read More >
  • April Daniel

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Convenient and efficient.
    Read More >
  • Elliot Strachey

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service, no upselling.
    Read More >
  • Merle Gladstone

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Pretty satisfied.
    Read More >
  • Devin Gunther

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Satisfied
    Read More >
  • Irma Houston

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
  • Zebulon Abraham

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied, the information provided was accurate and complete.
    Read More >
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