Detailed explanations and quick return process.

The whole process was very simple. Just show your name, pay the deposit, and you can pick up the car.

The car rental company's service was quick, but the attitude was average.

Their cars are alright, but I don't understand why they charged me a total of 331.76 AUD. Is it because of taxes? The rental fee was only 292.23 and the child seat was 28 for four days; I can't figure out how it added up to 331.76 AUD. Maybe it was because the airport was crowded, and the rental lady wasn't as helpful as Hertz's staff. Trevor from Hertz printed a map for me and kindly explained how to avoid toll routes.

The reception staff was expressionless and did not explain the cost details. They didn't check the cost details of our order and simply added local insurance. By the time we noticed that the bill was almost twice as much as the price we booked online, we had already signed, and considering the late hour, our fatigue, and language barriers, we had to accept it.