MELBOURNE CAR RENTAL REVIEWS

Budget are always graet

Yes car was near new and fantastic.

The counter staff was pleasant and efficient. Process was fast and simple. Easy to find the car that suits me...there were lots of choices. The car I got was almost brand new, so I'm very happy with that. Price was good value for money.

I didn't see any price drop.

Best service

The shuttle guys in both directions were great , they ran out of space so we had to wait for the next one but it was not long at all, it was a good system

Good platform, will use it next time

The car was well below par.. as mentioned earlier, it appears it was a car that had come in for repairs and was being loaed out.

the car itself is great, we got a subaru crosstrek. However they didn't vacuum the car before handing to us, there was animal hair inside from the previous hirer. They also should have informed us of the exit after picking up the car, as we spent some time going around and going to the wrong exit. The drop off process was smooth and quick, no need to go inside the counter again.

Booking was smooth, good price for the car.

A bit of a wait, few people picking up vehicles

OK. What is Price Drop Protector?

Car met expectations. The customer service during pickup and drop off vastly exceeded expectations. Cannot remember having dealt with such lovely people at a car rental desk in a very long time.

Platform worked well. Did what it was supposed to do.

Not too happy the Insurance coverage. Had to pay additional AUD$130 as the one bought from QEEQ was not comprehensive, according to East Coast. This was not highlighted in the QEES website during booking.

The details of insurance coverage as i had to pay more at desk.

Booked car was not available. Replacement was an ‘upgrade’ but was suitable. Long wait times to pick up seemed common.

Was nice. Would be using them soon.

Happy to see an affordable car rental company.

Everyone there has done a good job

It is easy to navigate and great price too

The staff member at the desk was very helpful indeed much appreciated. The shuttle driver was brilliant too

Overall is very nice

It’s affordable price, but I would like to have more days for my trips but can’t find a price match.

The car was a bit of a up grade which was unexpected but good. Staff were courteous and help full. Still waiting on my deposit return but I am sure it will come as vehicle returned in same condition as picked up and tolls or traffic infringements

Booking was easy and straight forward

My vehicle was a much bigger and better car than I expected. Very comfortable and easy to drive. The only draw back was it didn’t have speed control. Very friendly helpful staff and smooth pick and drop off.

Very easy to use.

They forced me to pay 1000 dollars as a bond. And I ve told them it is a change in terms and conditions and they told me pay insurance 150 more or 1000 dollars bond or we can't give you car after I came there.

So easy to book. Wouldn’t hesitate to use again or recommend

Perfect

Loved the free upgrade