The service was quite good, but they tried to sell insurance. Since my English isn't great, I couldn't fully understand and ended up buying the insurance.
The counter staff was pleasant and efficient. Process was fast and simple. Easy to find the car that suits me...there were lots of choices. The car I got was almost brand new, so I'm very happy with that. Price was good value for money.
Purchased full coverage insurance, paid a 100 AUD deposit on the day of pickup, but the final bill still deducted more than 60 AUD (equivalent to 300 HKD). The billing details provided by Budget were unclear, and since I've already left, I don't bother to follow up.
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