Very satisfied with the car rental experience! The rental company is located at Perth Airport, making both pickup and drop-off very convenient and efficient. The car we rented exceeded our expectations—it was brand new, in excellent condition, and very comfortable to drive. The entire process was transparent with no hidden fees. Although there was a slight misunderstanding during the car return due to a language barrier, the rental company responded quickly and resolved the issue perfectly. QEEQ customer service also actively assisted, which was very thoughtful. I will definitely choose this company again for my next trip. Highly recommended!
QEEQ's service is excellent. The online customer support responds very promptly, resolves issues efficiently, and follows up patiently. Highly recommended!
The store is closed on weekends, so it's better not to return the car on weekends. The only car available was low on engine oil, which made driving it a bit concerning.
The staff at the front desk were very patient and friendly. The vehicle was overall clean, well-prepared, and had low mileage. We initially booked a Camry, but they upgraded us to a 7-seater Chevy Traverse after noticing we had a lot of luggage.
The staff at the store were very welcoming, and the process was handled quickly. When the car arrived, another cheerful guy joined us for the vehicle inspection. He was very friendly and funny.
The car had a severe lack of power and stalled during the trip, posing safety concerns. Most of the journey was through small towns, and the airport branch did not have enough vehicles for a replacement. It was a nerve-wracking experience throughout the trip.
The staff were very friendly, but there are often many customers renting cars, so sometimes you need to wait in line. The cars had several small scratches, but they were all marked with stickers by the company.
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