“Buen servicio de reserva para autos con autos en excelente estado”
About FOX RENT A CAR:8.0/10
El carro y el servicio estuvieron bien, lo que no me gustó fue que me cobraron más a pesar de ya contar con un servicio de seguro de AXA y que no fueron claros al decirme lo del tanque lleno que debía entregar.
About QEEQ:7.0/10
Me gusta mucho reservar con QEEQ pero en esta ocasión en esta reserva me ofrecían el seguro de AXA pero al final terminé pagando más, ya que uno de los asesores me dijo que realmente necesitaba esa parte del seguro, a lo que voy es si realmente necesito eso y no lo demás de mi seguro porque no me fue notificado desde antes?
Car experience was very poor as mentioned car booked was not available
When questioned why ? As had pre booked 3 months in advance I was told nothing they could do ?
Did not care at tall attitude
Car provided was filthy inside & out
Tyre pressure warning light was on
Had to stop and re inflated tyres
Wash front & back windows to actually see out !
Will not use Budget again
Dreadful service
“Smoothest rental experience from DIA I have ever had!”
About Dollar:9.0/10
Have used Dollar before & they did not disappoint this time as it was a weekday afternoon & I was served immediately. Weekend/morning pickups have been considerably lengthy in past.
About QEEQ:8.0/10
Overall QEEQ was simple & worked well. Didn't need price protection.
Only one member of staff on during a busy time led to long queueing time and then when arrived, had run out of the vehicle type I'd paid for. Had the option of an electric car or a minivan.
“I Won’t choose this rental company anymore and they share the same thing with dollar.”
About Thrifty:6.0/10
The staff worked at overtime and my booked a car has gone. She gave me another car but that is double the original price. I can’t hardly afford it and can argue for getting a better day over and she threatened me to stay as I since she is busy and need to go and complete as much as she can. I had a very bad moment at that time while I’m paying double at least to get the same service.
“QEEQ cleared up a mix up at pick up and everything was good after that.”
About Hertz:9.0/10
Car was good. I only had a problem with Hertz as I had a late flight and called them directly as I am a member and asked if I could just go straight to my car. When I called and said I was a member, they asked for my membership number and then they proceeded to cancel my original reservation and rebook it and a much higher rate without telling me. Why? Who knows. This caused confusion at pick up to say the least. I took the car and decided to sort it out later. QEEQ took care of this for me after I called them and explained what had happened.
I was duped by the assistant who sold me additional breakdown cover without me knowing about it. I did sign the contract, but did not see that she had added this , despite the fact that I made it clear that I did not want / need any extras
About QEEQ:8.0/10
The customer service response was quick but not helpful
“A bit of a faff to begin with, but we got there in the end!”
About Thrifty:6.0/10
Even though the counter staff were extremly friendly and helpful initially when we arrived to pick up the car, I am not sure why we were told to go and get the convertible if they knew there wasn't one available.
About QEEQ:10.0/10
I got in touch with QEEQ to try and assist with my problem and to be fair to them, they did absolutely everything they could to help change the car to what we had ordered - and they managed to get a replacement the next day, so very happy with QEEQ's service!
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