“Do not expect a refund if you have to return the car early”
About Dollar:6.0/10
The Car condition was good. But there was no one to personally hand over the car. They just give you the parking number where the car is parked and you have to do all the inspection and check the car yourself. it will be good if a person comes along with you to the car and hands over.
The thing I did not like is, though I had done all the Insurance, the guy at the counter over sells with unnecessary things by telling that it is better to take additional safty by paying 45USD to protect against tire punctures and other small mishaps by inducing fear into you. He also tried to sell another scheme where the petrol need not be full when you return the car. Adding all this your hire charges goes up significantly.
the vehicle given to us wasn't the vehicle scheduled.
We were supposed to get a Mitsubishi Mirage but it wasn't on the lot. Instead we were rented a large Toyota SUV which sucked way too much fuel. The next day we returned to the rental lot and were given a choice of mostly SUV vehicles. We opted for a Hyundai Kona which actually was a decent, comfortable ride.
“Got a fantastic car with a very fair price & smooth service….will definitely use again!”
About AVIS:8.0/10
Very good service with Avis a d would definitely use them again. Car was great and worked perfectly although had seen a bit of road wear and tear and could’ve maybe done with a wash prior to collection, but other than that it was absolutely fine & really enjoyed our drive. I would also recommend waiting to book any extras actually at the AVIS counter and not before….e.g. they had say nav as an added extra ($150) but we didn’t purchase that….only to find the car came with sat nav anyway…!
About QEEQ:10.0/10
Booking was great and great deal.
It would be good to know if the extras, they ‘Avis’ suggested roadside assistance cover which we didn’t have & then purchased on pick-up. Bit what would be really helpful is to know the cost of, a) additional drivers & more importantly b) the deposit you need as this was retained until pickup which we thought would happen, but just had no idea how much to allow/put aside for this. Otherwise great and will also definitely book again with QEEQ.COM
The car was in good condition, which was great. However, their service hours are not 24 hours. Our flight was delayed, and we had to wait at the store entrance until 6:00 AM to pick up the car.
Terrible customer service, no car available even though I had 1 reserved for 8am they had no car to give me, had to wait until 10am for car, Customer service assistant Soco was unpleasant and unhelpful extremely unprofessional
“Check in slow. Location several miles from airport and had to pay for their shuttle service. Why?”
About FOX RENT A CAR:6.0/10
I got an “upgraded “ car as the Toyotas had no Sat Navigation.
Got given a Chrysler, which was a slightly bigger car, which wasn’t necessarily what I wanted.
When I arrived at the store, they used various reasons to tell me that the car model I reserved was not available, and I had to upgrade. Originally, it should have cost $500, but it ended up being $800. They said if I didn't upgrade, I would have to wait for 3 hours. Dollar company is really a rip-off. Initially, they said it was $1000. When I said that was too high and I could wait, they changed it to $800. There are too many hidden fees.
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