“Unsatisfied with Dollar's wrongful charges and customer service”
About Dollar:5.0/10
The vehicle had half-tank gas but was registered as full-tank, and I was charged for it despite topping up 1/4 more - I have contacted Dollar, but they have yet to respond. The staff made snide remarks when I chose not to take up their insurance, even when I had personal liability covered as part of my personal insurance. The car had scratches and dings all around and had specks of dirty area all around, with a lollipop cane left at the side of the driver's door.
About QEEQ:8.0/10
None at the moment, as I primarily interacted with Dollar's staff. I hope that QEEQ would assist me to expedite the resolution of issue I faced with Dollar.
Overall, I'm fairly satisfied. Initially, the car's condition was poor, and during the trip, I noticed a bulge in the tire. After negotiation, I was provided with a better-conditioned Chevrolet. Thanks to Zuzuche and their efficient customer service.
It's a bit disappointing not to get the car model I wanted. Overall, the pick-up process was quite fast. The service was acceptable, though the service fee for highway tolls seemed a bit high.
Counter staff was not helpful at all, very aggressive and did not answer any of my questions. She was very un polite and charged me over the price for the agreed price without any clarification and when I asked first she ignored and then the 2nd time she answered me very aggressively and she said how would I know in a very aggressive way.
Also for the security deposit, she charged me way above the amount that was specified.
Conclusion : this is my first and last time to deal with Thrifty because of this person.
About QEEQ:10.0/10
It’s an easy app to use and very much recommended to anyone looking to book a rental car, very competitive prices.
Estuvo muy bien la verdad, pero enseguida empiezan a preguntarte a los chóferes a GPS a no sé qué y le dijimos que ya venía todo reservado y tuvimos que buscar la letra pequeña de vuestra reserva
About QEEQ:10.0/10
De momento la fastidiada es que queríamos una picada y no llevaba GPS y por ese precio nos dieron un Volvo moderno que también estuvo bien pero nuestra ilusión era una una pick con GPS
very unhelpful service. The car we reserved was not there and the only option offered was to upgrade to a bigger car and pay more. She did not agree to waive the upgrade cost despite hertz not having the car we reserved
After reading the Budget reviews, I was a bit concerned. I have to say on arrival it was a very pleasant experience with helpful and friendly staff. The car was what we expected in size and fitted our luggage perfectly. I would definitely recommend and will be using again.
About QEEQ:10.0/10
Very easy process and a fast and efficient customer service. The value of the car hire was second to none. I will be using again and highly recommend.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of New York
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Herbert Ted
-
-
-
-
View more >Booth Whittier
-
-
-
-
View more >Elizabeth Longfellow
-
-
-
-
View more >Merle Gladstone
-
-
-
-
View more >A.CEMBELLIN
-
-
-
-
View more >-
-
-
-
View more >Joshua Stone
-
-
-
-
View more >Lawrence Christie
-
-
-
-
View more >O.Eival
-
-
-
-
View more >U.Ahmed Ali
-
-
-
-
View more >Jessie Galbraith
-
-
-
-
View more >R.LEVY
-
-
-
-
View more >Caroline Polly
-
-
-
-
View more >-
-
-
-
View more >Alvis Abe
-
-
-
-
View more >-
-
-
-
View more >j.segado barbero
-
-
-
-
View more >A.M
-
-
-
-
View more >Ibrahim Osman
-
-
-
-
View more >I.McDonald
-
-
-
-
View more >Car Rental Brands Ranked In New York
Know More about New York Car Rental
Pay for Car Rentals with Crypto