“no cars available when I showed up on time. waited for TWO to return and got smaller car same price”
About Advantage:4.7/10
the car was not up to expectations. i feel i deserve a discount for having to wait for a bad car to show up. i left for my trip late and in a car too small to take my packed luggage.
“Real-Life Seinfeld Episode: They Can Take a Reservation, but They Cannot Hold the Reservation”
About Advantage:5.0/10
When I arrived on time to pick up my rental, Advantage did not have any cars. Instead I was told that there was a two hour "waiting list" and that they would call me when a car was available. The staff was nice during what I'm sure was a frustrating day for them, but ultimately Advantage failed at the one thing I counted on them to do: give me a car that I had reserved (and prepaid for!).
“Advantage offers competitive pricing but few other advantages.”
About Advantage:8.3/10
The vehicle exterior was extremely dirty. This made visibility from both the front and rear windscreen more challenging that it should have done. I am 51-years old and have rented vehicles many times in my life but this is the dirtiest car I have ever had (I did not see this when collecting the vehicle as it was dark). The inside was acceptable although the back seat had a few minor stains.
The collection process was acceptable but took a little longer than I would have liked.
Also, I was not happy that I was not allowed to use a US credit card for guarantee purposes on the basis that we had CDW included in the booking. This meant my UK current account had to receive an actual debit and subsequent recredit at the conclusion of the rental.
Lastly, I would have preferred the collection and dropoff point to be in a covered facility than on the roof of the Hertz operation. It was raining hard when we returned the vehicle.
About QEEQ:10.0/10
No problems here. Competitive price and easy website to navigate.
In the contract, it's highly important to arrive at my pick up time on time. I actually got to the place a few minutes early and the staff informed they had no cars available and there were 5 people in front of me waiting on a car. I was offered no compensation for their overbooking and I was not informed that if you leave the state of New York, you MUSt pay a toll to get back in to the state (I opted to not get a toll tag because I had not planned to use the toll on my journeys from NY to NJ and back). The vehicle felt like it had not be serviced in a while as the brakes on the vehicle did not respond as quickly as they should. I would not recommend Advantage to anyone, even if they are the cheapest, which seems to be because they do not service their vehicles and overbook.
About QEEQ:10.0/10
I enjoy the platform. I plan to use it for future rental car needs.
The systems were down. I arrived at about 8:45 am on a Friday morning and left about 10 am. Apparently it was the internet..they should have suggested alternative options sooner and informed us sooner as we waited online.
“The actual company advantage customer service is awful. Terrible front desk experience.”
About Advantage:6.0/10
Front desk customer service employee fought with me. Not part of my conversation. They have contacted me about the issue. Very unprofessional. Terrible employees. Customer service means customer service.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
E.Aime
-
-
-
-
View more >L.Guiotto
-
-
-
-
View more >-
-
-
-
View more >D.Vaivao
-
-
-
-
View more >t.patel
-
-
-
-
View more >J.Allsop
-
-
-
-
View more >B.Keller
-
-
-
-
View more >R.Doyle
-
-
-
-
View more >-
-
-
-
View more >b.salazar
-
-
-
-
View more >D.Flavell
-
-
-
-
View more >H.Mendez
-
-
-
-
View more >J.Mushlin
-
-
-
-
View more >-
-
-
-
View more >A.Michaels-Rothberg
-
-
-
-
View more >J.Torres
-
-
-
-
View more >-
-
-
-
View more >Nigel Jane
-
-
-
-
View more >D
-
-
-
-
View more >R.Wilsman
-
-
-
-
View more >Car Rental Brands Ranked In New York
Pay for Car Rentals with Crypto