The car collection was terrible with very off hand designator who told us our car either this or that and no other choice. car had dents and scratches which he was off hand about
Also the car had no oil and a warning light came on and I had to put 4 litres of oil in the engine.
Buick Envision car - avoid !!
Avis service was good, but I rented a Camry and got a Malibu XL... a fighter jet. On the way to Las Vegas, the warning lights came on and it lost power, felt like the turbo was broken.
Tried to give me a dirty heavily damaged Malibu and when I asked for another. I was told by a very rude guy that I’m renting a USED car! The car was so dirty and damaged that I insisted and was finally given a presentable car.
“Quality car hire from reputable company at competitive rate”
About AVIS:8.0/10
The initial car was not as good as expected - it had a few minor dents, some scratches and marks on the outside. The cabin and interior was however clean and the vehicle drove well. There was a bit of wait- time at the location due to customer volume. However, the staff were courteous and helpful. The uploaded pictures show the first vehicle and the second one we changed.
About QEEQ:10.0/10
It was a great booking platform. I did have initial concerns of the authenticity and integrity of the platform, but it all worked out very well. The option I chose included all the relevant insurance coverage as well as local costs for rental in California. This made the booking so much more convenient and I did not have to pay any extra fees. I was however billed an extra $23 for what was described as 'non-pkg' costs. These costs were not detailed in the final statement. QEEQ is really a good booking platform which I will definitely use for future travels.
The car return process was quick and the service attitude was great. Especially during the car rental, the staff were very friendly and chatty. However, after returning the car, I received an email about being charged 9 units for something.
Had to wait in line for an hour late at night. The additional driver option in the order was missing, and had to resolve it through Zuzuche. The final solution was to pay upfront and get reimbursed after completing the order.
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Justin Maugham
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