No había autos disponibles como el reservado, nos hicieron un cobro que se supone se reembolsó y no fue así, caótica logística de entrega el tiempo en fila fue mayor 180 minutos
Porque se an cobrado el aval si el coche no tuvo ningún accidente y se entrega con el tanque lleno de gasolina yo no contraté ningún servicio adicional y se a cobrado 187.75 dólares
The car collection was terrible with very off hand designator who told us our car either this or that and no other choice. car had dents and scratches which he was off hand about
Also the car had no oil and a warning light came on and I had to put 4 litres of oil in the engine.
Buick Envision car - avoid !!
There was no Sienna available, only Chrysler Pacifica Hybrid with CarPlay. The vehicle's performance was good and easy to drive. Picking up and returning the car was very convenient, with dedicated shuttle services between the rental location and the airport.
I have booked several times and always felt the cars provided by the rental company were quite old. During pickup, they insisted on adding an insurance worth over 140 yuan, which could not be carried out according to the original order. The staff at the store said it was mandatory, using the words 'have to.' Moreover, the car I received was very old, full of damage, and was a beat-up vehicle with 50,000 kilometers on it.
“Quality car hire from reputable company at competitive rate”
About AVIS:8.0/10
The initial car was not as good as expected - it had a few minor dents, some scratches and marks on the outside. The cabin and interior was however clean and the vehicle drove well. There was a bit of wait- time at the location due to customer volume. However, the staff were courteous and helpful. The uploaded pictures show the first vehicle and the second one we changed.
About QEEQ:10.0/10
It was a great booking platform. I did have initial concerns of the authenticity and integrity of the platform, but it all worked out very well. The option I chose included all the relevant insurance coverage as well as local costs for rental in California. This made the booking so much more convenient and I did not have to pay any extra fees. I was however billed an extra $23 for what was described as 'non-pkg' costs. These costs were not detailed in the final statement. QEEQ is really a good booking platform which I will definitely use for future travels.
I was duped by the assistant who sold me additional breakdown cover without me knowing about it. I did sign the contract, but did not see that she had added this , despite the fact that I made it clear that I did not want / need any extras
About QEEQ:8.0/10
The customer service response was quick but not helpful
It's okay, but the fuel tank wasn't full when I picked up the car. I forgot to check at the time, and ended up spending extra money to fill it up when returning.
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