The car wasn’t clean. Mirrors were not in good condition which is a hazardous situation. Avis wanted wanted to charge $100 for dropping the car off at another Avis location Nearby
Avis were great - the counter staff were totally efficient and we were done in 10 minutes.
About QEEQ:10.0/10
QEEQ was easy to navigate and produced a rate that was much better than the alternatives we had researched - in fact it was a very significant saving on the best alternative.
The collection and drop off of the car was simple with the desk staff being friendly and helpful.
About QEEQ:10.0/10
I have now used QEEQ on numerous occasions when travelling to USA and have always found the whole process both quick and compared to other sites inexpensive. I would recommend QEEQ to anyone renting a car.
You do not expect a hire car to break down after 2 days with 18 miles on the clock. I felt the staff who gave me the replacement car just wanted me gone. The second car was ok
We were given a Buick Encore which is much smaller than the RAV4 we booked. This meant we had to reconfigure the trunk to fit our luggage in. When we started the car a warning light came on - replace oil now. This happened each subsequent time we restarted the car. After investigation the engine oil was nearly exhausted and we spent $96 to replace it. Also the sound card didn't work. This meant no radio and also no sound when the trafficators were activated. The car clearly hadn't been inspected/serviced before we collected it. The process to communicate with Avis, in order to organise a refund of the $96 spent on replacing the engine oil, was difficult. Following return of the car we have now been promised a refund but have not yet received it. In summary not a happy experience and a poor advert for Avis In our opinion the car should not have been allocated to anyone until a full service had been undertaken. Communication with Avis is also difficult. They have an automated call handling system which takes you around in circles
About QEEQ:8.0/10
I've used QEEQ before and it works fine. The $1 reserve function is great and, although not triggered in this occasion, the price drop protector is good
JACK at front desk is an authentic thief...he put $500+ of services and extras without my consent...There's an claim filed against him and I'll take it to the court.
I was duped by the assistant who sold me additional breakdown cover without me knowing about it. I did sign the contract, but did not see that she had added this , despite the fact that I made it clear that I did not want / need any extras
About QEEQ:8.0/10
The customer service response was quick but not helpful
The first car the back hatch did not work. Then they gave me a Jeep renegade which I could not fit into. The third car a chev. Suv was fine. But it took way to long, and the young girl behind the counter did not care.
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