I wanted to keep the car longer and extend the rental time. I told Avis rep this when I came to pick up the car. Avis didn't honor the rate I'd already paid. Likewise, they wouldn't cancel by Qeeq booking and create a whole new one. This left me feeling like they jerked me around on the price.
About QEEQ:8.0/10
I'm new to this site, but was overall happy with the process.
I did wait in an endless line (at least 4 times as long as any on the other agencies counters), but I've got a higher category car than I booked (for the same price), and they honored my request to provide a car which had a recent oil change, because I was up for a long drive.
Exactly the right size car at a great price. Check in and check-out was simple, fast, and easy. It was easy to find the car and drop it off. Drove great. Good gas mileage. Overall excellent experience.
I was double billed (prepaid with QEEQ but billed again incorrectly by thrifty). Will now have to go through a process to have that charge reversed, which will take time I would Prefer not to spend doing on my vacation.
About QEEQ:8.0/10
Booking platform is fine, but booking confirmations aren’t as convenient as they could be. Don’t show company you have booked with clearly or reservation # with car rental Agency. This should Be improved.
The staff at the counter was slow, with only one person working there. They slowly took their time. The key issue was being told we'd have to pay $90 to pick up the car on time, otherwise, we'd have to wait in line for an hour and a half. In the end, we neither paid nor waited in line.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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