PALM SPRINGS CAR RENTAL REVIEWS

Fast, reliable, best car rental agency by far, thumbs up

Best price,best website, best app loved 5$ off coupon deal, thanks

Car was a bit tired and hadn’t been cleaned or valeted. However was adequate for our trip and was an upgrade on what was ordered. Desk was helpful and quick once the queue had gone down. Great drop off, parked in one of several lanes, took luggage and handed over keys.

Offered a good price, cheaper than going direct, was nervous about using them as hadn’t done so before but seems to have worked well. Didn’t bother with the price tracker feature.

I walked right up to the counter where I found the staff to be very pleasant and knowledgeable. I spent less than 10 minutes collecting the vehicle. I was so pleased.

The vehicle was easy to find on the booking site and was as described.

The counter staff initially sold me on the prepaid fuel option, but later reversed it at my request after I determined that local prices were substantially lower.

Late arrival so booked vehicle was not available. Changed with no problem the next day. Staff, pleasant and helpful

Excellent platform with ease of booking and communication

We rent vehicles from the Palm Springs airport many times throughout the year. The rental of the SUV from Dollar Rent-A-Car was smooth and the best price that we had seen. Unfortunately all rental cars are expensive right now but we were able to secure the best price and the best vehicle.

QEEQ Was very easy to use and we were able to get the absolute best price for a fabulous SUV that was rented from Dollar. Very happy with QEEQ And will be using them again in the future.

Wait time was almost an hour. They had room for one more staff member to check people in but maybe not the staff for it. Linda, who checked me in, was positive and cheery and gave me a list of restaurants to try.

Better quality of car

They gave us a standard tesla but after a week of driving wound up not keeping the charge. We were driving quite alot from Palm Springs to Phoenix to New Mexico - Tucson and finally had to go back to PHX to exchange the car because it was too stressful having to stop literally every hour to charge the car! The budget team was absolutely excellent in providing great service. They exchanged the vehicle with a long range version which actually worked properly. Honestly tough if youre planning a long trip I would recommend a gas vehicle because its just not worth all the time you will be spending to charge the vehicle - for minimal $ savings. Its a headache

I was apprehensive about using them and was concerned I would be turned away but everything worked fantastic and got such a great deal that I will be booking another vehicle just as soon as I finish this review!

The pickup location in Palm Springs was difficult. There were not enough signs to indicate where to go. I had to walk through the hotel/casino to find anyone who could direct me. The drop off location in Las Vegas was even worse. The address on the car rental was insufficient to return the vehicle. I called the number for the hertz desk at the location provided- no answer. I then called up to get further information from the hertz helpline on where to drop off the vehicle but was told they couldn’t assist me as the car was registered under my friends name (I paid/booked the original transaction but my friends credit card was used for a deposit as mine was not working with Hertz). This was unhelpful and it took several iterations before the assistant provided the same address for drop off that I already had - unhelpful. In the end we had to go through another hotel and ask and they were able to assist. The process meant we returned the vehicle at 12.57pm and there was no one tending to the front desk. If Hertz attempts to charge me for another day (because we were late) there will be repercussions.

Fast and super friendly service. We were picked up at the airport with in minutes of calling and the drive was less than 5 minutes to the rental place. We were in our car and on the road in less than 15 minutes.

Good experience even found a discount coupon.

the guy on the front disk "Raymond" was rude didnt even replay on how he was doing when I asked him car was dirty from pass trip and low on gas I went back to him but he was busy with others and i didnt wait

loved the process and the price

Great service

Great site

Love the car. Admired the agents for their calm and professionalism which made us all feel things were handled and we were safe.

Great price.

Your customer service online and contact number is atrocious. Location only open from 9am-12pm. Customer service on the phone was completely useless and incompetent. Avis acts as if they have nothing to do with Avis locations and are incapable of contacting anyone else within Avis especially their car rental locations.

I had to wait for 3 hours to get a car. They had a long, long line up and by the time I got to the counter they were out of cars. They gave me a large Toyota 4runner instead of the Camri I had reserved. I doubt I will use Avlis again. They were totally incompetent.

The agent at the counter was friendly and found my reservation quickly. I booked a Chevy Malibu online. As I arrived at the end of the day they were out of inventory. The agent upgraded me to a brand new mini van without any extra costs.

The SUV worked perfect to transport 2 golf carryon cases plus 4 people and 6 small carryon suitcases. It had great gas economy. Nice car, nice heated seats. Comfortable ride.

Booking is easy with them. A previous booking I needed customer service and they rectified my issue very professionally and promptly. Impressed.

Everything was as expected, and better than last time when they were out of cars for a while and we had to wait.

Easy system to use. Good prices. Car was reliable and A/C worked pretty well even in 110-118 degree weather!

So Ive been charged money and after drop off there was zero mention of this. the car was full of petrol and the condition was normal. inside was clean. outside had desert dust on it. no idea why they charged me this sneaky fee.