Worked well

Renting a car was convenient. However, returning it was troublesome. Finding the return location was very difficult. It should be clearly stated in the return instructions.

This car rental company engages in fraudulent practices. Fellow travelers, stay away!!! 1. When placing an order, I chose the option to pick up the car with a full tank and return it with a full tank. However, the company slyly added an FPO (Fuel Purchase Option) charge of $81.57 without clear communication. This $81.57 is almost the same as the $81.56 mentioned in the prepaid car rental agreement. By the way, when I picked up the car in San Francisco on 6-5, the fuel gauge was not completely full, but I let it slide. I returned the car in Los Angeles with a full tank on 6-12. 2. In the prepaid car rental order, I was informed that the one-way drop-off fee would be $81.56, but it turned out that the actual one-way fee was $75, and the FPO charge was $81.57.

During this trip to the three Hawaiian islands (Kauai, Big Island, and Maui), I rented cars from Dollar. The rental locations are very close to the airports, and there are plenty of shuttle buses, making it very convenient.

I was asked if I am ok with Kia Forte, which I confirmed and I got Chevy impala. The person at the counter helped me greatly with insurance.

Need better explanation of the insurance we buy

Like: best rental adventure ever...the ability to pick any vehicle in your category is a great bonus...vehicle was almost new, got great fuel economy, and was fun to drive
Dislike: don't know anything that could have made this a better rental