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Last updated on: March 4, 2025
20Rental Locations
9Airport Locations
Map View of Car Rental Locations in Palm Springs
AVIS
6.9/10
Dollar
9.8/10
Budget
7.7/10
Enterprise
9.0/10
Alamo
7.4/10
Thrifty
10.0/10
Hertz
7.2/10
ACE
9.6/10
Reviewed: January 8, 2025
The line up ridiculously long. Only 1 staff member. Over an hour wait to get to the counter. Confusion with key to match car and stall number. I will pay more next time to avoid Avis car rental. Never again. - worst service
Reviewed: November 25, 2024
I had to wait for 3 hours to get a car. They had a long, long line up and by the time I got to the counter they were out of cars. They gave me a large Toyota 4runner instead of the Camri I had reserved. I doubt I will use Avlis again. They were totally incompetent.
Reviewed: October 28, 2024
Love the car. Admired the agents for their calm and professionalism which made us all feel things were handled and we were safe.
Reviewed: October 14, 2024
Your customer service online and contact number is atrocious. Location only open from 9am-12pm. Customer service on the phone was completely useless and incompetent. Avis acts as if they have nothing to do with Avis locations and are incapable of contacting anyone else within Avis especially their car rental locations.
Reviewed: May 2, 2019
I went to the airport to rent a car, and needed to drive to Long Beach to make a flight. The line must have been over a hour long. I ended up spending another hundred dollars and renting a car with Hertz because they did not have a line. I'm glad I did because I would have missed my flight had I waited
Reviewed: November 26, 2024
I walked right up to the counter where I found the staff to be very pleasant and knowledgeable. I spent less than 10 minutes collecting the vehicle. I was so pleased.
Reviewed: February 2, 2023
Wait time was almost an hour. They had room for one more staff member to check people in but maybe not the staff for it. Linda, who checked me in, was positive and cheery and gave me a list of restaurants to try.
Reviewed: November 3, 2022
We rent vehicles from the Palm Springs airport many times throughout the year. The rental of the SUV from Dollar Rent-A-Car was smooth and the best price that we had seen. Unfortunately all rental cars are expensive right now but we were able to secure the best price and the best vehicle.
Reviewed: August 9, 2021
Everything was as expected, and better than last time when they were out of cars for a while and we had to wait.
Reviewed: August 16, 2024
So Ive been charged money and after drop off there was zero mention of this. the car was full of petrol and the condition was normal. inside was clean. outside had desert dust on it. no idea why they charged me this sneaky fee.
Reviewed: June 29, 2024
the guy on the front disk "Raymond" was rude didnt even replay on how he was doing when I asked him car was dirty from pass trip and low on gas I went back to him but he was busy with others and i didnt wait
Reviewed: March 13, 2024
Car was a bit tired and hadn’t been cleaned or valeted. However was adequate for our trip and was an upgrade on what was ordered. Desk was helpful and quick once the queue had gone down. Great drop off, parked in one of several lanes, took luggage and handed over keys.
Reviewed: August 17, 2023
They gave us a standard tesla but after a week of driving wound up not keeping the charge. We were driving quite alot from Palm Springs to Phoenix to New Mexico - Tucson and finally had to go back to PHX to exchange the car because it was too stressful having to stop literally every hour to charge the car! The budget team was absolutely excellent in providing great service. They exchanged the vehicle with a long range version which actually worked properly. Honestly tough if youre planning a long trip I would recommend a gas vehicle because its just not worth all the time you will be spending to charge the vehicle - for minimal $ savings. Its a headache
Reviewed: August 1, 2023
Late arrival so booked vehicle was not available. Changed with no problem the next day. Staff, pleasant and helpful
Reviewed: December 13, 2022
The counter staff initially sold me on the prepaid fuel option, but later reversed it at my request after I determined that local prices were substantially lower.
Reviewed: July 8, 2018
Like: The staff were pretty accommodating and nice upon our arrival.
Dislike: We arrived about 1-1/2 hour early for drop off and almost an hour before our flight when we entered the immigration. My husband remembered that he forgot his vest hanging behind the driver's seat. He immediately went back to Alamo and told them about the vest. The staff at the counter told him that the car is already a mile away and there was no vest returned to their L&F, not knowing that my husband, together with another staff already looked at the car prior to approaching him. The staff knew that my husband has a flight to catch so there seems to be a delaying tactic so that he would just go. He was already on his way back to immigration until he met a security and told him about the missing vest. The security told him that he gave the vest to the staff at the counter and they both went to the counter and approached the staff. It was only then that the staff took out the vest and asked if that is the one my husband was looking for. All along the vest was with him. My husband told him that if he wanted the vest he could have asked for it instead of denying that it wasn't there. He just went back for it because he want to check the pockets whether he left some papers or IDs.
Reviewed: November 25, 2019
The agent at the counter was friendly and found my reservation quickly. I booked a Chevy Malibu online. As I arrived at the end of the day they were out of inventory. The agent upgraded me to a brand new mini van without any extra costs.
Reviewed: August 28, 2018
Like: Hassle free pick-up at Palm Springs airport. Staff was pleasant and efficient without trying to sell you additional services. Car was a Nissan Sentra which was more than adequate for our needs. Drop-off was also quick and easy.
Reviewed: July 28, 2019
The pickup location in Palm Springs was difficult. There were not enough signs to indicate where to go. I had to walk through the hotel/casino to find anyone who could direct me. The drop off location in Las Vegas was even worse. The address on the car rental was insufficient to return the vehicle. I called the number for the hertz desk at the location provided- no answer. I then called up to get further information from the hertz helpline on where to drop off the vehicle but was told they couldn’t assist me as the car was registered under my friends name (I paid/booked the original transaction but my friends credit card was used for a deposit as mine was not working with Hertz). This was unhelpful and it took several iterations before the assistant provided the same address for drop off that I already had - unhelpful. In the end we had to go through another hotel and ask and they were able to assist. The process meant we returned the vehicle at 12.57pm and there was no one tending to the front desk. If Hertz attempts to charge me for another day (because we were late) there will be repercussions.
Reviewed: June 8, 2019
Fast and super friendly service. We were picked up at the airport with in minutes of calling and the drive was less than 5 minutes to the rental place. We were in our car and on the road in less than 15 minutes.
Reviewed: April 24, 2019
The vehicle was ready, picking it up was super fast and easy and no lines like there were at the airport. When I phoned they came straight away.
Reviewed: April 3, 2019
You're doing a great job. I'll be a return customer! Thanks so much.
Reviewed: March 3, 2019
Very impressed with both the pick up and drop off. Why would anyone want to deal with that hassle at the airport. Only suggestion: a little more attention to inside of the windows. They obviously hadn't been carefully cleaned in a while. A lot of glare the first time I drove at night.
Reviewed: March 18, 2019
The staff were super friendly and helped me with directions etc. Car was in great shape. Excellent overall
