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Last updated on: December 28, 2024
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Map View of Car Rental Locations in San Diego
AVIS
7.8/10
Budget
8.2/10
Dollar
8.5/10
Hertz
8.3/10
Thrifty
7.7/10
FOX RENT A CAR
7.6/10
Alamo
9.0/10
NU Car
10.0/10
Europcar
6.6/10
ACE
9.5/10
PAYLESS
6.5/10
ACE Rental Cars
4.0/10
National
9.4/10
Enterprise
9.7/10
ZEEBA RENT A VAN
9.7/10
MEX
7.3/10
Advantage
8.5/10
GREEN MOTION
9.6/10
Shouqizuche
8.0/10
Reviewed: December 10, 2024
Had intermitent fault with 1st car. Caled Avis and returned it for an exchange which was quick with no issues.
Reviewed: August 10, 2024
Rude person at the counter with no reason. Disappointed:(
Reviewed: June 29, 2024
Renting a car is quite easy. Just prepare the necessary documents and it takes about 10-15 minutes to complete. When signing the contract, check if there are any extra fees and inform the staff to cancel unnecessary items.
Reviewed: November 5, 2024
Pickup was a disaster. There was a huge line, and only two guys working. They took forever to check out each customer, and stopped between each customer to talk over the radios. Something was obviously wrong, but there was zero communication to the huge line of waiting customers. It was almost midnight and lots of lucky customers that hadn’t prepaid left the line and went to a different rental agency. To add salt to the wound, the Avis line, right beside us was moving three or four times faster. I won’t be using Budget again.
Reviewed: June 20, 2024
Great, not crowded, and the service attitude is good!
Reviewed: April 16, 2024
The staff was great this time, no upselling at all.
Reviewed: October 19, 2024
Muy buen servicio a atención de las. Personas que estaban en mostrador
Reviewed: July 15, 2024
Very good. The staff is professional. The scenery along California Highway 1 is amazing.
Reviewed: July 1, 2024
There was an upsell on services, but the car was pretty good.
Reviewed: July 6, 2024
The staff was unprofessional. They added highway fees, child seat fees, and a second driver fee during pickup. However, the receipt did not include the child seat. Later, when we went to the store, they said we had canceled the highway fee. The experience was very poor. The car's front right side was damaged, and we were not informed. Luckily, we discovered it ourselves, documented it, and it was not blamed on us in the end.
Reviewed: December 8, 2022
The car was great, but I didnt get, what I ordered, but an SUV, which was a bit more expensive in gas. Also I had to wait for 1 1/2 hours when picking up the car due to that Hertz had leased more cars than they had.
Reviewed: December 4, 2022
Das Auto lief perfekt. War extrem zufrieden da ich sehr viel gefahren bin. Top Wagen für die Ferien.
Reviewed: April 27, 2022
Waited over two hours to pick up my rental. The line was long and was not moving for hours because they were understaffed.
Reviewed: March 21, 2024
I rent a Kia Spotage and first they wanted me to have a mustang then I asked for a Kia and brought me a Toyota with 59,000 miles . OLD and not nice . The employer was not kind .
Reviewed: July 14, 2020
The car was not great... some parts didn’t work. The trunk was damaged so we had to lift the door to be able to close it after opening. The attendant was not very helpful with answering questions and helping out upon pickup
Reviewed: December 30, 2019
Todo muy bien! Solo que el coche estaba un poco sucio por dentro en los sujetadores de vasos muy sucios
Reviewed: October 26, 2019
I was under the impression when booking my car that there would not be any extra charges after my initial payment, as I paid for the car in full at time of booking. However, when I arrived they charged an additional amount. I am disgusted by FOX and would not use this company again.
Reviewed: October 1, 2021
Quite satisfied, please avoid changing cars during the rental process.
Reviewed: November 5, 2019
Counter staff at pick up very pushy trying to get us to upgrade. Said he wasn't happy with our choice of car for safety reasons!! Only driving from SD to LA! He said it had no luggage space, no cruise control and no Bluetooth connectivity. It had all 3! Would put me off using Alamo in the future.
Reviewed: October 23, 2019
The after care from Alamo after pickup was excellent. They proactively contacted me to ascertain if I had any questions and provided quick responses to a couple of enquiries I made.
Reviewed: January 1, 2024
Car was great. Pricing was good. I puke highly recommend NU.
Reviewed: December 25, 2023
The person checking us in (Valerie) was courteous and professional. She offered us an upgrade which we took her up on (FC or IC?). We had the choice of a fast car, a Toyota Camry or Van. As a family we decided on the Chrysler Pacifica which was a modern van and great to drive.
Reviewed: May 15, 2019
The reserved car model was not available, was forced to upgrade, and the credit card was overcharged by more than $200.
Reviewed: August 8, 2018
The pickup efficiency is pretty good, but they usually try to sell you a full insurance package.
Reviewed: March 7, 2021
The staff was courteous and the car was nicely cleaned. Just a heads up Ace will make you purchase their liability insurance. Although that was the case, the rental was well worth the money spent.
Reviewed: March 15, 2020
Everything g was great. Staff was extremely polite and helpful. Great experience all the way around.
Reviewed: December 14, 2020
Agent at counter asked me if a Mitsubishi Galant was ok? I said "yes that's fine". At the end of the transaction I went to go look for car at the spot and it ended up being a Ford Fiesta instead. Not what she stated, so I was disappointed about that. And the fact that the car was not washed. SMH
Reviewed: August 29, 2019
The hidden fees were horrible at payless car rental. I will NEVER rent from them again. 2 week rental for $244 was the reason I went with them, then they put an extra $250 holding fee then they booked me for mileage when my mileage was supposed to be all included. No one told me that I couldn't travel to Sanfran. The lady at the desk specifically asked me where I was going and I told her San francisco and she didn't mention it to me at all! So I was charged an extra $150. At that rate of $650. I would have been better off going with budget or enterprise or anything other than payless... you definately do not pay less at payless car rentals.
Reviewed: July 10, 2019
The service was great, but there were so many hidden fees and they tried to charger me 35 cents per mile. I would rather just pay more and go through another vendor.
Reviewed: July 2, 2019
Car was 2017 with many miles. Price was notthe same as my confirmation. For that price I could have rented a newer car.
Reviewed: March 22, 2019
The car did not even come close to my expectation. Never before have I rented a car that was a bare bones as this. When I reserved the car I expected to get a basic car. But this was way below basic (no power anything, windows doors) and then they tried to upsell/upgrade me at the counter for even just a basic car. if I would have know that was what I should expect I would have rented from another company and gotten a better car for the same price.
Reviewed: February 28, 2020
We were directly enrolled into the emerald system and so received extra perks.
Reviewed: May 4, 2018
Like: the support of the customer service agent (via email) and the desk representatives (despite arriving at 11:30 pm)
Dislike: n/a
Reviewed: February 19, 2020
Car was in great shape and was feature loaded. Enjoyed the drive
Reviewed: December 31, 2019
Jesus was great to work with. The van we rented was a great value.
Reviewed: October 22, 2019
After having to wait for 2 buses to get to the off site rental office, we had to wait another 45 minutes at the rental car counter to get the car. Service at counter was EXTREMELY slow & unfriendly. We booked a 2 door economy car. When we finally got waited on, the only car available to us was a full size VAN (which was VERY difficult to get around in in Mission Beach)!! When we said we didn’t want a van, the only consolation MEX offered us was to cancel the rental. Dont know the point of making a reservation with this company when they don’t honor the reservation. Not worth the discount price. DONT USE THIS RENTAL COMPANY.
Reviewed: September 19, 2019
Inside of front and back windows were smeared and foggy.
Reviewed: July 27, 2019
The MEX folks were very nice and helpful. The only drawback from renting from them was that the rental location requires 2 shuttles to get to; airport to airport shuttle drop off to rental location, so there's a fair bit of waiting involved.
Reviewed: July 2, 2019
My booking is for a Toyota Camry but i was told that all their Camry are out so they gave me a Hundai Accent. I told them i don't want a Hundai but they said they don't have anything else. I don't have any other choice but to take the Hundai. I was expecting for them to give me an adjustment on the price i paid. I hope my point and would expect a credit from you. Thank you for your consideration!
Reviewed: August 7, 2019
Advantage charged my credit card and stated our gas tank was not full at drop off. We specifically found a gas station that was open at 4:45 am to fill up our gas tank. This fraudulent charge is very concerning about company practices.
Reviewed: April 10, 2019
No staff present at night. Had to come back next morning to pick car. Front staff rude next morning. Will book with tried and tested companies like hertz or avis next time.
Reviewed: February 9, 2019
The cup holders in the car were very dirty, sticky and disgusting
Reviewed: August 21, 2018
Like: Service
Dislike: At the beginning they told me that I have to pay another 200$for insurance liability. I was very upset since you told that I am not going to pay anything at the counter. Then they told me that I don't need to pay that. That was a relief.The other point is that they asked me if I like to pay 10$/day for tolls so I payed for 8 days and I used it twice. It would be better if they explained how much does it cost each time because I saw on the highway that I was able to pay it on line
Reviewed: July 31, 2018
Like: Everything about picking up the car except the fact there was only one rep (the other left) even though there was a line.
Dislike: One guy in front of us was having problems and the only rep should haave moved him to the side because there was a line of other customers with reservations.
Reviewed: September 7, 2018
Like: Check in and pick up were quick and easy. No problems whatsoever.
Reviewed: August 14, 2018
Like: Thank you for a pleasant and quick rental process. The San Diego green motion staff was very helpful and friendly. I will be returning to the green motion facility soon and in the meantime, I will pass on my positive experience to those I know who will be renting in San Diego. Thanks again! Please pass on the positive feedback to those who helped me out from the counter, to handing me my keys.
Reviewed: April 30, 2018
Not many people, but the staff was quite pushy with upsells.
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