I reserved an intermediate car, a Hyundai. At arrival I was told Easyrent overbooked, I would get a mini van. I voiced my concern that I did not want a mini van. Customers who arrived after me were told they also would get a mini van, but then they got a car. I was told I could call and switch to a car the next day, maybe. Not acceptable.

Poor service from mex. failed to adequately explain the prepaid fuel provison. Long wait at checkin

I was very happy with my rental experience and especially happy with the price I paid which was one third the amount I would have paid at any other rental. I received a Kia Optima with 15,000 miles on it and couldn’t have been happier.

Like: Upgrade to a new SUV
Dislike: Car in good condition. No problem

Like: Close to airport.