I rent a Kia Spotage and first they wanted me to have a mustang then I asked for a Kia and brought me a Toyota with 59,000 miles . OLD and not nice .
The employer was not kind .
About QEEQ:7.0/10
When we returned the car , nobody was there . We had to look at the office for the personal
Reply by Qeeq: Thank you for providing feedback on QEEQ. We apologize for the negative experience you had. We have already communicated your concerns to the supplier and requested that they enhance their service and promptly update their contact information. If you require any further assistance, please don't hesitate to reach out to us at any time. Our customer service team is available 24/7. Once again, we appreciate your feedback and hope to have the opportunity to serve you better in the future.
Todo muy bien! Solo que el coche estaba un poco sucio por dentro en los sujetadores de vasos muy sucios
About QEEQ:10.0/10
Solo que en los sujetadores de los vasos no los limpian y están muy sucios ya de muchos usos y al lavar los coches no los se en y se quedan con las gotas de agua sucia
I did not get away from the counter until after 12:30 am. Line was long and slow. Nice people, but the process took WAY TOO long. At the rental I booked in Sacramento later in the week, it tool FAR less time to process things and there was not ADDITIONAL insurance required. I am going to check on the insurance that your company required. I had a BMW 530i that required no additional insurance???
Worst experience ever with car rental. To sum it up:
They did not have a van as promised/reserved at the reserved pick up time. They made a promise to get me a van by the end of the day which they did not uphold. Vacation delayed because wedid not have the van on time. No one ever answers the phone when you call to get help. The van we finally got was very shabby. It had 70K miles and looked like it.Dings and scratches everywhere. The tires were very scuffed on the sidewalls and were getting low on tread. While we were driving it we kept getting the "Change Oil" warning. It was not thoroughly cleaned; cup holders in rear were filthy. The drivers side windshield had residue left from a huge sticker in the lower corner. I had to buy goo gone and take it off myself because it was distracting my line of vision.
There was one counter open servicing customers when we arrived to pick up car. I stood in line for 30 min. another agent showed up as I reached the first counter.
About QEEQ:10.0/10
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