CAR RENTAL REVIEWS ON DOLLAR IN SAN DIEGO

The car service is good and the return process is really easy. Although they would try to sell an extra tank of fuel at pickup, which I would advise against as it is cheaper outside and also they exaggerate the tank capacity of the car to overcharge.

The service is really good and provided me with the best price on the car and insurance package after I compared it to Expedia or even Costco

Extremely satisfied

Like: new vehicle
Dislike: needed to pay for whole day for just a few extra hours

Dollar had a nice amount of different available vehicles to be picked up. The staff at the counter was very friendly and helpful. The car was clean, with a fresh smell.

Like: Great price.
Dislike: Not enough options with low prices.

Thought it was a small company with poor service, but it was just as good as others.

Low prices, large fleet, good vehicle conditions.

They wouldn’t accept my credit card because it doesn’t have my name engraved on it, this is a security measure of banks in my country even though I did show the app where the card do has my name they would accept it, I ended up paying a fee as high as the rental for underage driving (24 years old) because only 1 person in our group had a credit card with their name engraved and she was underage (24 yo) When returning the car the staff on the counter (a different person from the one at the pick up) told us it was indeed possible to accept a credit card with out the name engraved on it, it was only necessary to show the app where the name was visible in the card and the driver license. I spent $200 dollars additional to my rental ($350) just because the staff chose to not accept my credit card and my bank app with my made, I’m not underage (26 yo).

They charged me 2 days before my arrival automatically, then the person in the counter at the pick up (dollar.) told me to never pay via the app because if there’s any issue (not accepting credit card, etc) I would’ve lost my money. It’s hard to understand what’s right and what’s not. QEEQ called me and told me that if I didn’t pay before hand they would cancel my reservation but the staff in the counter at dollar. told that’s not true?

Be firm if you don't need additional insurance; they will try to sell it to you at the rental office.

Two front tires were not good. Dollar should never have rented the car out with tires in such poor shape.

Excellent.

Good car selection

Smooth no issues

Muy buen servicio a atención de las. Personas que estaban en mostrador

Muy buena forma de reservar y rápido

Like: Had the choice of Toyota Corolla, Hyundai Elantra, and Kia Soul. After sitting in all, I selected the Kia Soul because of the excellent visibility, easy to get in and out and great driver seating position. I am 6ft tall and I was not cramped. Everything is easily accessible from the driving position. Driving is easy with a responsive motor and transmission. 3 driving modes for all conditions. We drove in town, Interstate and Highway and covered 400miles in 3days. I was very impressed with the performance and economy.
Dislike: Nothing.

Like: FRIENDLY UPSELL ATTEMPS
Dislike: A LOT OF UPSELL,

Very good. The staff is professional. The scenery along California Highway 1 is amazing.

There was an upsell on services, but the car was pretty good.

The comment when booking on line to “similar” is so deceiving. We had 13 individuals so truly needed it.

Satisfied

Satisfied

Below expectations

I will use them again