The experience was great, the staff handling pickup and return were very friendly, especially the older lady during pickup who was very patient. She helped resolve issues with the credit card by carefully entering the information into the system.
I arrived at 9 PM. The rental station was at the far end of the airport. There was no upselling, and although their English wasn't fluent, we managed to confirm simple details like which type of fuel to use, whether there was unlimited mileage, and whether extra insurance was unnecessary before heading off. Specific requirements will be sent to your email. The car had very low fuel consumption, and it was a range-extended vehicle. A full tank could cover slightly under 10,000 KM.
When I picked up the car, I accidentally left my passport at the store. I realized it after arriving at the hotel, but by the time I planned to return, the store had already closed. I decided to try my luck and rushed back to the store, only to find the staff member still waiting for me (about 15 minutes after closing time). I was genuinely grateful! He also thoughtfully reminded me of important driving precautions.
It's very close to Four Points by Sheraton Perth, easy to find, just a 6-minute walk. They provided a Kia at pickup, but I noticed a Mazda parked nearby. The Kia's performance is extremely poor; no matter how hard I pressed the accelerator, it just wouldn't speed up. The air conditioning and smart function buttons are fine, and you can connect Bluetooth for screen navigation. However, the car's power is just too weak.
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