BUDGET CAR RENTAL REVIEWS IN NEW ZEALAND

Not good, excessive fines, monopolistic behavior.

Very satisfied

Very satisfied, the car was in great condition.

The process was very slow and the waiting time was long. We booked a Mazda 5, but they gave us an MG instead, which was extremely difficult to drive! I've never driven such a hard-to-handle car before. There was no response when pressing the accelerator the first time, and the second time it just shot forward. Luckily, the roads in Auckland are wide and easy to drive on. If we had to drive on mountain roads in Queenstown, it would be terrifying. Next time, I will insist on not changing the car.

Excellent

Very good

Very satisfied, the whole process was smooth.

Very convenient and very fast

The staff provided excellent service, and the procedures were simple.

Quite smooth, encountered no issues.

The car I received was very new and in excellent condition.

Very satisfied, very convenient.

Very good, but picking up the car took quite a long time. The staff realized that my luggage wouldn't fit in the reserved car, so they upgraded me to a bigger vehicle for free.

Very good

The staff were patient. I added roadside assistance plus, but the deposit was still $200. The insurance for this model is excellent; the basic coverage has zero deductible and is handled by the rental company. Additional coverage can be added as needed.

Both pick-up and drop-off were efficient. At drop-off, there was company staff in the parking lot to collect the car, with no unnecessary inspections. It's convenient and hassle-free.

Excellent service, got a free vehicle upgrade.

Overall satisfaction is 7 out of 10. The car handover service was very good, but they temporarily switched the Hyundai SUV to an MG, which was hard to drive and significantly downgraded the self-driving experience. Therefore, I can only give a mediocre overall rating.

A very efficient car rental company.

No queues, relatively fast