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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8179367326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8179367326
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Reviewed: Wed, Jul 24, 2024
About Budget: 6.0 /10
The process was very slow and the waiting time was long. We booked a Mazda 5, but they gave us an MG instead, which was extremely difficult to drive! I've never driven such a hard-to-handle car before. There was no response when pressing the accelerator the first time, and the second time it just shot forward. Luckily, the roads in Auckland are wide and easy to drive on. If we had to drive on mountain roads in Queenstown, it would be terrifying. Next time, I will insist on not changing the car.
About QEEQ: 8.0 /10

Relevant Reviews on Budget Auckland Airport

Ian Zacharias

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Reviewed: Sun, Jul 28, 2024
About Budget: 10.0 /10
Quite smooth, encountered no issues.
About QEEQ: 8.0 /10

April Daniel

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Reviewed: Sun, Feb 18, 2024
About Budget: 10.0 /10
Overall service level is quite satisfactory. Communication was relatively smooth.
About QEEQ: 10.0 /10

Mavis Sandy

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Reviewed: Fri, Feb 16, 2024
About Budget: 6.0 /10
The wait time for picking up the car was extremely long, four or five people were in line for almost an hour. Booked a Mazda CX-5 but received a Mitsubishi ASX, which is a lower grade and harder to drive.
About QEEQ: 8.0 /10

Irene London

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Reviewed: Fri, Dec 29, 2023
About Budget: 10.0 /10
Good
About QEEQ: 10.0 /10

Kama Boswell

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Reviewed: Wed, Aug 30, 2023
About Budget: 4.0 /10
The service attitude during car pickup was not very good. Even though we had bought the super full insurance, they still tried to push an additional daily insurance costing tens of NZD. Fortunately, we had been warned by the rental platform not to be misled. The staff member was very unhappy and grudgingly gave us a fake SUV, a Toyota Estima! We almost couldn't fit all our luggage, and after managing to squeeze everything in, we were very uncomfortable.

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