Car provision and cost excellent.
Customer service also excellent.
Thanks.
About QEEQ:8.0/10
Initial booking platform was a little confusing due to layout but after perseverance I was able to lock in the vehicle required and get an excellent deal with it too.
“Will definitely book again. The cost of rental was cheaper than most other hire companies.”
About MODE:8.0/10
The vehicle was a basic model. The staff were very friendly and helpful.
About QEEQ:10.0/10
Price drop didn’t come in to effect. QEEP was good. Had to cancel the original booking and re-book a bigger vehicle and the refund was done quicker than expected. Very happy with the service.
Car was in great condition. Nice to drive, 360 deg visibility, seats were comfortable, air conditioning was excellent, cruise control was easy to use. Brakes might need some attention though, they were a bit juddery.
About QEEQ:9.0/10
Little bit of confusion trying to change the booking, but it got sorted in the end once I reached the right person. Other than that, the process worked a treat :)
The car not the model ordered and disappointed that the vehicle only has a 330km charge. also disappointed that I was charged road charges and addition cost to recharge the car on return. How one is supposed to re charge prior to drop surprises me.
Service at the counter was fast. It was even faster dropping off.
About QEEQ:10.0/10
Very easy to use and love the insurance option and also the reminder texts as a trip comes up. But the text for how to pick up the car was confusing- the pickup was at the Thrifty airport desk and did not require a phone call to have the car delivered.
Super friendly staff - great Car and very helpful when we reported that we had the wrong charging cable in the car (could have been checked prior, though)
Mode is a local car rental company in New Zealand. The vehicle condition is average but very affordable. Booking online in advance makes the pickup process very quick, and for returns, the deposit is refunded immediately after on-site confirmation. Overall, the experience was great.
“Convenient, friendly and affordable rental experience.”
About MODE:10.0/10
Counter staff was particularly efficient. We arrived at the facility with two other families, and rather than make us wait in a line, their three staff served each of us simultaneously-- at a desk where we could sit down. Quick, easy, and friendly.
About QEEQ:10.0/10
Worked very well for finding best available rental price.
The service was excellent! During pickup, the staff patiently explained everything and accompanied me on a test drive, providing detailed guidance until I was confident driving independently. Amazing! Big thumbs up!
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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