WELLINGTON AIRPORT CAR RENTAL REVIEWS

Car provision and cost excellent. Customer service also excellent. Thanks.

Initial booking platform was a little confusing due to layout but after perseverance I was able to lock in the vehicle required and get an excellent deal with it too.

The car was old - had done over 160,000 kms - and not in good condition.

Drove away with 2x clear cellotape on the windshield but could take it off after an hour

We had an upgraded car, good. The damage assessment did not show all the scuffs and dents. Picking the car up from a multi story car park and a wet car prevented us seeing all the minor damage. We took photos as soon as we saw the multiple damage but found it impossible to upload them on the link sent to us. We have our fingers crossed that the return condition is acceptable and we have not had any notification of budget receiving the car back. (Key drop off out of hours)

A smooth booking service. I was surprised that bonus points from my fist booking was used to reduce the second booking. Well done.

The vehicle was a basic model. The staff were very friendly and helpful.

Price drop didn’t come in to effect. QEEP was good. Had to cancel the original booking and re-book a bigger vehicle and the refund was done quicker than expected. Very happy with the service.

A really great experience with this company. Highly recommend and would definitely use again

Very good

Very positive experience easy and efficient

Maybe a newer vehicle perhaps

Car was in great condition. Nice to drive, 360 deg visibility, seats were comfortable, air conditioning was excellent, cruise control was easy to use. Brakes might need some attention though, they were a bit juddery.

Little bit of confusion trying to change the booking, but it got sorted in the end once I reached the right person. Other than that, the process worked a treat :)

The car not the model ordered and disappointed that the vehicle only has a 330km charge. also disappointed that I was charged road charges and addition cost to recharge the car on return. How one is supposed to re charge prior to drop surprises me.

We got a different car to the one booked which was slightly bigger but very economical. We were very pleased with the Nissan SUV.

Booking was a breeze

This is a very reputable rental car company. We added an additional driver when picking up the car, and the company charged an extra 18 NZD, which is normal.

Satisfied, good value for money

The lady on pickup was unhelpful, and looked like she didn’t want to be there. The man on drop off was super lovely. But we wouldn’t use them ever again.

Didn’t tell me there would be a $3000 bond until AFTER the booking was made. So I couldn’t cancel and get money to rebook somewhere else in short notice. Price of car hire with insurance ended up being twice as much as expected, and we were left with no other option but to continue with the booking upon arrival.

Great car for NZ roads as it was a hybrid I saved money on fueling up

Easy booking no fuss straight fwd process

Satisfied

Very satisfied

Excellent service, got a free vehicle upgrade.

Overall satisfaction is 7 out of 10. The car handover service was very good, but they temporarily switched the Hyundai SUV to an MG, which was hard to drive and significantly downgraded the self-driving experience. Therefore, I can only give a mediocre overall rating.

Quite good and efficient